I've been working diligently trying to recover from a vicious trojan attack. I've had zlob.trojan and virtumonde.
I've made much headway, but now I have new problems. My windows installer is not working. I've tried all of the fixes offered by Microsoft. My last resort was to download the installer removal utility and try a fresh reinstall. Problem is, I can't install the utility without the installer. Figure that one out.
Now, I cannot turn on my virus and spyware monitoring. I also get froze when doing the online live onecare scanner.
Please help. I've spent 3 solid days and nights trying to fix the problems stemming from my attacks.
I've run Spybot, AVG 08, Adaware, and now Live OneCare.
Sorry to read of your problems and the pain in trying to recover from the malware.
My personal recommendation when a malware infestation does that much damage is to backup important data and wipe the PC clean, restoring to factory state or installing a fresh copy of Windows, then updating via Windows Update to get all patches. Restore your data after the PC is fully patched and security software is installed and running.
You can try OneCare support, but your issue starts at the Windows level and support for Windows is not going to be free.