activation problems after purchase of one care RRS feed

  • Question

  • Just purchased live one care, gave all information, did not get the next prompt to activate and recieve the key #. How do I know that this is installed or did I do something wrong?
    Friday, April 3, 2009 3:34 PM


  • Did you purchase from within an installed trial copy of OneCare? Or did you purchase via the web site? If it is the former, entering your LiveID and payment information starts your subscription and OneCare automatically activates by receiving credentials behind the scenes as part of the process. If you go to Help/About in OneCare it will show your subscription status. You can also confirm your status at https://billing.microsoft.com
    If you purchased via the web, you need to open OneCare (or install the trial from http://onecare.live.com ) and then subscribe/activate by signing in with the LiveID you used to purchase.
    Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum Moderator
    Friday, April 3, 2009 3:44 PM