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Error Code: 0x8007232C DNS request not supported by name server RRS feed

  • Question

  •  

    I Dont know. Every thing is alright but i can not activate vista because of the DNS error. Checked everywhere else. Please Then i tried activating by phone, but it says afghanistan is the nearest location, i cannot change the location.

    Help!!

    Friday, November 16, 2007 12:20 AM

Answers

  •  

    Hi Raytian,

     

     It sounds like you are running a KSM Client version of Vista. KMS Clients can only be activated thru a KMS Server. If you are, in fact, using a KMS Client version of Vista, please contact your Network or IT Administrator for assistance. 

     

     If you are not running a KMS Client version of Vista, please download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue" click the Windows tab, click the "Copy" button, then paste the report into a response message in this thread.


    If you do not have access to the Start Button:

    1) Login to Vista and Click the option that brings up Internet Explorer.

    2) Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.

    3) A window will come up asking if you want to Run or Save, Select Run

    4) When the program runs, Click the Continue button, then click the Copy button.

    5) Return to this thread by Typing: http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=2392220&SiteID=25 into the browser address bar.

    6) In a reply post, Paste the Diagnostic Report.

     


    Thank you,
    Darin Smith
    WGA Forum Manager

    Friday, November 16, 2007 11:29 PM
  • Hello Raytian,

     

      From your Diagnostic Report, you are using a KMS Client, therefore, please see my first post in this thread for how to resolve DNS issue using a KMS Client.

     

    Thank you,

    Darin Smith

    WGA Forum Manager

     

    Monday, December 31, 2007 9:47 PM

All replies

  •  

    Hi Raytian,

     

     It sounds like you are running a KSM Client version of Vista. KMS Clients can only be activated thru a KMS Server. If you are, in fact, using a KMS Client version of Vista, please contact your Network or IT Administrator for assistance. 

     

     If you are not running a KMS Client version of Vista, please download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue" click the Windows tab, click the "Copy" button, then paste the report into a response message in this thread.


    If you do not have access to the Start Button:

    1) Login to Vista and Click the option that brings up Internet Explorer.

    2) Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.

    3) A window will come up asking if you want to Run or Save, Select Run

    4) When the program runs, Click the Continue button, then click the Copy button.

    5) Return to this thread by Typing: http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=2392220&SiteID=25 into the browser address bar.

    6) In a reply post, Paste the Diagnostic Report.

     


    Thank you,
    Darin Smith
    WGA Forum Manager

    Friday, November 16, 2007 11:29 PM
  • Diagnostic Report (1.7.0066.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-G996G-VWGXY-2V3X8
    Windows Product Key Hash: HqxDLhrfEW5NMsymptJIAMsL9MM=
    Windows Product ID: 89576-236-0200005-71153
    Windows Product ID Type: 1
    Windows License Type: KMS Client
    Windows OS version: 6.0.6000.2.00010100.0.0.006
    CSVLK Server: N/A, hr = 0x80070002
    CSVLK PID: N/A, hr = 0x80004005
    ID: {2373FE33-FC24-4774-8A4E-9AEC0D2B25B5}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.59.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Business
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.071009-1548
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 108 Invalid VLK
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{2373FE33-FC24-4774-8A4E-9AEC0D2B25B5}</UGUID><Version>1.7.0066.0</Version><OS>6.0.6000.2.00010100.0.0.006</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-2V3X8</PKey><PID>89576-236-0200005-71153</PID><PIDType>1</PIDType><SID>S-1-5-21-2752325696-2065472604-2244122664</SID><SYSTEM><Manufacturer>ECS</Manufacturer><Model>PT890T-A</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>080013 </Version><SMBIOSVersion major="2" minor="3"/><Date>20061128000000.000000+000</Date></BIOS><HWID>22313507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>68A52168D2C0586</Val><Hash>Eg7zZ+1ANDR+M3tKeZodJ3GznsI=</Hash><Pid>89409-707-9391445-65723</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

     

     

    Monday, December 31, 2007 8:34 PM
  • Hello Raytian,

     

      From your Diagnostic Report, you are using a KMS Client, therefore, please see my first post in this thread for how to resolve DNS issue using a KMS Client.

     

    Thank you,

    Darin Smith

    WGA Forum Manager

     

    Monday, December 31, 2007 9:47 PM
  •  

    HI I have the same problem mentioned above, i have attached below the diagnostic report. Your assistant in this matter is greatly appreciated.

     

    Diagnostic Report (1.7.0066.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-G996G-VWGXY-2V3X8
    Windows Product Key Hash: HqxDLhrfEW5NMsymptJIAMsL9MM=
    Windows Product ID: 89576-236-0200005-71670
    Windows Product ID Type: 1
    Windows License Type: KMS Client
    Windows OS version: 6.0.6000.2.00010100.0.0.006
    CSVLK Server: N/A, hr = 0x80070002
    CSVLK PID: N/A, hr = 0x80004005
    ID: {799D34E7-9F26-47CD-BFBA-31270ADD89AA}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Business
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.071009-1548
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2989-80070002_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{799D34E7-9F26-47CD-BFBA-31270ADD89AA}</UGUID><Version>1.7.0066.0</Version><OS>6.0.6000.2.00010100.0.0.006</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-2V3X8</PKey><PID>89576-236-0200005-71670</PID><PIDType>1</PIDType><SID>S-1-5-21-782175284-3296910824-4032113568</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>Latitude X300</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>A08  </Version><SMBIOSVersion major="2" minor="3"/><Date>20040831000000.000000+000</Date></BIOS><HWID>29303507018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>284A3350E93AD86</Val><Hash>Fv4ztndD1+tiw5+RWZTlPWrvVI4=</Hash><Pid>89409-707-0841062-65322</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

     

    Sunday, January 27, 2008 8:25 PM
  • HI

    I have the same problem mentioned above, i have attached below the diagnostic report. Your assistant in this matter is greatly appreciated.

     

    Diagnostic Report (1.7.0066.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-G996G-VWGXY-2V3X8
    Windows Product Key Hash: HqxDLhrfEW5NMsymptJIAMsL9MM=
    Windows Product ID: 89576-236-0200005-71670
    Windows Product ID Type: 1
    Windows License Type: KMS Client
    Windows OS version: 6.0.6000.2.00010100.0.0.006
    CSVLK Server: N/A, hr = 0x80070002
    CSVLK PID: N/A, hr = 0x80004005
    ID: {799D34E7-9F26-47CD-BFBA-31270ADD89AA}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Business
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.071009-1548
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2989-80070002_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{799D34E7-9F26-47CD-BFBA-31270ADD89AA}</UGUID><Version>1.7.0066.0</Version><OS>6.0.6000.2.00010100.0.0.006</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-2V3X8</PKey><PID>89576-236-0200005-71670</PID><PIDType>1</PIDType><SID>S-1-5-21-782175284-3296910824-4032113568</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>Latitude X300</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>A08  </Version><SMBIOSVersion major="2" minor="3"/><Date>20040831000000.000000+000</Date></BIOS><HWID>29303507018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>284A3350E93AD86</Val><Hash>Fv4ztndD1+tiw5+RWZTlPWrvVI4=</Hash><Pid>89409-707-0841062-65322</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

     



     


    SHK

    Tuesday, January 29, 2008 11:40 PM
  •  

    To Activate a KMS Client version of Vista, the KMS Client must connect to a KMS Server (i.e. KMS Clients do Not activate by connecting to Microsoft).

     

      KMS Client and Servers are used by Large Companies to manage large numbers of Vista installes. If you are having any problems with Activating your KMS Client, please contact your company's Network Admin or IT Dept. for assistance.

     

    Thank you,

    Darin Smith

    WGA Forum Manager

    Wednesday, January 30, 2008 12:42 AM