Need help with validation please. RRS feed

  • Question

  • Uh yeah i have no idea whats goin on really... lol. but i recently just got some ram for an old comp of mine that ive had for probably 5 years or so now. yeah so i load it up and see all these programs downloaded from my brother, so i started clearing stuff out mostly in the program files in my c drive, and in control panel/add remove programs. i restart my computer i got the message that my computer is not "genuine". at first i thought it was a stupid virus from limewire or something cause i got a similar virus from it posing to be microsoft in the past. but now im thinking its just something i did cause i was just deleting random stuff, but never accessed the "hidden files" or the ones i thought i needed, or no error came up or whatever saying it was needed for my comp to run properly. so anyway not very detailed i know, sorry. but thats really all ive done and like i said ive been using this comp for years and no problems like this ever occured.

    umm and my os is Microsoft Windows Xp Professional Version 2002 Service pack 3. and this is diagnostics report~

    Diagnostic Report (1.9.0011.0):
    WGA Data-->
    Validation Status: Blocked VLK
    Validation Code: 3

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-3R89F-D2KXW-VPK3J
    Windows Product Key Hash: Ro/Y7HENE9CfW7lW+QtlNbYQEE8=
    Windows Product ID: 76487-640-8365391-23503
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {33CDDDEA-C6CE-487B-883B-94AC759CABD0}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered,
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 3
    File Exists: Yes
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered,
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\WINDOWS\system32\winlogon.exe[5.1.2600.5512]
    File Mismatch: C:\WINDOWS\system32\licdll.dll[5.1.2600.5512]
    File Mismatch: C:\WINDOWS\system32\ntoskrnl.exe[5.1.2600.5857]
    File Mismatch: C:\WINDOWS\system32\ntdll.dll[5.1.2600.5755]
    File Mismatch: C:\WINDOWS\system32\kernel32.dll[5.1.2600.5781]
    File Mismatch: C:\WINDOWS\system32\crypt32.dll[5.131.2600.5512]
    File Mismatch: C:\WINDOWS\system32\advapi32.dll[5.1.2600.5755]
    File Mismatch: C:\WINDOWS\system32\setupapi.dll[5.1.2600.5512]
    File Mismatch: C:\WINDOWS\system32\oembios.bin[hr = 0x80070714]
    File Mismatch: C:\WINDOWS\system32\oembios.dat[hr = 0x80070714]
    File Mismatch: C:\WINDOWS\system32\oembios.sig[hr = 0x80070714]
    File Mismatch: C:\WINDOWS\system32\syssetup.dll[5.1.2600.5512]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{33CDDDEA-C6CE-487B-883B-94AC759CABD0}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-VPK3J</PKey><PID>76487-640-8365391-23503</PID><PIDType>1</PIDType><SID>S-1-5-21-1957994488-1563985344-839522115</SID><SYSTEM><Manufacturer>Compaq Presario 061</Manufacturer><Model>PP104AA-ABA SR1218NX NA440</Model></SYSTEM><BIOS/><HWID>FB69344F0184207C</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version=""/><File Name="WgaLogon.dll" Version=""/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->

    HWID Data-->

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 10059:Compaq Computer Corporation|1E0D3:Compaq Computer Corporation|1DAA0:Hewlett-Packard Company
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->

    PS: i read in the validation results something about a "Volume License Agreement" amd thought maybe thats what i deleted. if thats even possible, idk lol. im a noob. i tried looking further into that but i really dont know anything about it and im trying not to mess anything else up.


    Friday, January 29, 2010 12:19 PM


  • Hello Chaddywickers,

    Right now, your HP/Compaq computer has a Volume Licensing edition of XP Pro installed (Line 10), and that installation was done with a now-blocked Volume Licensing Key (VLK) (Line 2).  VLKs are blocked by Microsoft at the request of the original keyholder for such reasons as the key was lost, stolen, compromised, misused, or expired.  Also, MS may have blocked the key if it notices a pattern of misuse, ie, more installations of XP using that key than authorized.

    Also note that the installed license for XP Pro is a Volume License.  As a rule, VL editions of XP should not be sold to individual consumers.  Businesses, schools and gov'ts normally use VL editions for flexibility in installing many computers.  Additionally, VL editions are Upgrade licenses ONLY, and therfore cannot be used as the primary or base license for a computer.

    This is why you were seeing the "software counterfeiting" messages on your computer, because the current installation of XP is an unauthorized installation.  The current nongenuine installation of XP did NOT come from HP/Compaq.  The most common way these things end up this way is if you had your computer "fixed" by an untrained computer repair technician or perhaps by well-meaning friend, who probably used a downloaded copy of XP Pro along with a widely pirated Volume Licensing Key.

    Look on the computer or in the materials that came with your computer to see if you have a Windows Certificate of Authenticity (CoA) and/or an Office Certificate of Authenticity.  If you have one, tell us about the CoA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or another version or edition of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?  In your case we would expect to see "Compaq," "HP," or "HPQ."

    4.  DO NOT post the Product Key printed on the CoA.

    5.  Windows XP and Office XP purchased in retail packaging will have the CoA on the retail package boxtop, and will have the Product Key on a yellow-orange label affixed to the CD holder folder inside the box.

    Not sure what to look for?  Click here:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    If the CoA on your computer is for XP Pro, then the first thing to try is the Product Key Updater Utility here:  http://go.microsoft.com/fwlink/?linkid=45668  Running this utility will attempt to screen about 6,000 files for integrity and then if possible, convert your nongenuine installation of XP Pro VLK back to a genuine installation of XP Pro OEM.  The PK Updater is not always able to handle severely cracked installations of XP.

    If the CoA is not for XP Pro, or the PK Updater cannot handle the situation, then your only available alternative is to backup and offload your data and use the HP/Compaq supplied Recovery Solution to Recover the computer back to a factory-fresh installation of the original XP installed.  The Recovery Solution is usually a hidden Recovery partition, or a set of CDs, or both.

    If you end up having to do the Recovery, please consult with HP/Compaq tech support personnel or documents to get further detailed instructions on how to do that.

    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Tuesday, February 2, 2010 8:54 PM
    Friday, January 29, 2010 4:07 PM