Sign in
Microsoft.com
 
Microsoft
 
 
 

locked
Issues with onecare RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote

     

    I purchesed Windows live Onecare less than 2 months ago. It says that it is good for a year. I purchesed it in a store. Today it is telling me that my subscription has expired. How can that be? I unistalled it and reinstalled it and I am still having the same problem. It told me to hit the "activate again" button, but I dont have that button. Someone please help I am getting really frustrated.
    Friday, February 29, 2008 1:53 AM

Answers

  • Question
    Sign in to vote
    0
    Sign in to vote

    Check you computer date and time. Since you don't have a link to activate or subscribe in OneCare after a reinstall, I'm 99.9% certain that your PC clock is incorrect.

    -steve

     

    Friday, February 29, 2008 9:37 PM
    Moderator

All replies

  • Question
    Sign in to vote
    0
    Sign in to vote

    Click the Subscribe button, and sign in to the LiveID account you used to activate OneCare originally.

     

    If you haven't yet activated your subscription, click the Subscribe button and sign in with your LiveID. Click Continue Online and use "Prepaid PIN" as a payment method when asked. Enter the product key from inside the box.

     

    Friday, February 29, 2008 8:19 PM
  • Question
    Sign in to vote
    0
    Sign in to vote

    Check you computer date and time. Since you don't have a link to activate or subscribe in OneCare after a reinstall, I'm 99.9% certain that your PC clock is incorrect.

    -steve

     

    Friday, February 29, 2008 9:37 PM
    Moderator