What is the Campaign Response 'Promotion Code' for? RRS feed

  • Question

  • Hi,

    In the Campaign Response entity, there is a "Promotion Code" field which is just a line of text. What is the intended use of this field? 



    Monday, April 9, 2012 10:39 PM


  • If the Response Code was an option set then a system administrator would have to customize the system by creating a new option set value for each response code required by the marketing department. You could easily add an option set field or even create a custom entity for response codes if this meets your requirements better.

    Neil Benson, CRM Addict and MVP at Customery Ltd. Join me on Twitter. Join over 20,000 other CRM professionals on the Microsoft Dynamics CRM group on LinkedIn.

    • Marked as answer by Psychopasta Friday, April 20, 2012 3:02 PM
    Wednesday, April 11, 2012 3:48 PM

All replies