What is the Campaign Response 'Promotion Code' for?

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  Hi,

  Many a times companies come out with various promotions. This code field can be used for that.

  I hope this helps. If my response answered your question, please mark the response as an answer and also vote as helpful.

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  Ashish Mahajan, CRM Developer, CSG (Melbourne)
  My Personal Website: http://www.ashishmahajan.com
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  • Proposed as answer by Ashish Mahajan Technical Architect, Writer Monday, April 9, 2012 10:50 PM

  Monday, April 9, 2012 10:50 PM
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  The promotion code is an internal field companies usually use to relate the CRM campaign records with a process external to the CRM marketing process, a code the marketing department uses to identify the marketing campaign.

  Hope this helps!

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  Michael Mayo

  • Proposed as answer by Michael D. Mayo Wednesday, April 11, 2012 3:43 PM

  Tuesday, April 10, 2012 6:38 AM
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  Thanks for the replies guys! I guess I'm surprised that this is a free-text field rather than a drop-down though. We have a small number of promo codes, and a drop-down suits us better as it ensures the correct data is always entered. Free-text fields require more operator care. Is there any advantage to the use of the free text field that I'm missing?

  - M

  Wednesday, April 11, 2012 3:36 PM
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  If the Response Code was an option set then a system administrator would have to customize the system by creating a new option set value for each response code required by the marketing department. You could easily add an option set field or even create a custom entity for response codes if this meets your requirements better.

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  Neil Benson, CRM Addict and MVP at Customery Ltd. Join me on Twitter. Join over 20,000 other CRM professionals on the Microsoft Dynamics CRM group on LinkedIn.

  • Marked as answer by Psychopasta Friday, April 20, 2012 3:02 PM

  Wednesday, April 11, 2012 3:48 PM

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  Hi Mark,
  
  If any of the responses answered your question and you are satisfied, please mark the response as an answer and vote as helpful. This will help others to search on similar problems.
  
  Thanks in advance.
  

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  Ashish Mahajan, CRM Developer, CSG (Melbourne)
  My Personal Website: http://www.ashishmahajan.com
  My Blogs: http://ashishmahajancrm.blogspot.com.au and http://ashishmahajancrm.wordpress.com
  My Youtube Channel: http://www.youtube.com/user/ashishmahajanmscrm

  My Linkedin:

  My Twitter: https://twitter.com/#!/ashishmahajan74

  Wednesday, April 11, 2012 11:12 PM