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office 2007 RRS feed

  • Question

  • I just purchased 2007 office for 60.00 from my college. i downloaded tonight but when i go and clik on excel or any other application, it tells me it is still not genuine. can you help me? thanks pam

    Friday, May 7, 2010 1:37 AM

Answers

  • Hello pamela210,

    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click the "Continue" button, click the "Copy" button, then paste the report into your post.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Friday, May 7, 2010 1:41 AM

All replies

  • Hello pamela210,

    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click the "Continue" button, click the "Copy" button, then paste the report into your post.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Friday, May 7, 2010 1:41 AM
  • No reply.

    Issue is assumed to be resolved.


    Darin MS
    Thursday, May 13, 2010 1:45 AM
  • i have a non genuine copy on this computer and i can't get the genuine copy to come up. it still says this is not a genuine copy! do i have to get rid of the old copy for the new one to work and then how do i get the free upgrade to 2010. thanks pam
    Thursday, May 13, 2010 3:26 AM
  • Hello pamela210,

    In order to receive the best support, please download and run the Microsoft Genuine Advantage Diagnostics Utility at this link:  http://go.microsoft.com/fwlink/?linkid=52012.  Click "Run" several times to download and start the utility.  Click the "Continue" button on the About tab to run the Utility.  Once the utility has run, on the Windows or Office tab click the "Copy" button, then come back here, make a reply, place the mouse pointer into the text entry box, then right-click and click the "Paste" command to paste your full report into the reply text entry box.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Tuesday, May 18, 2010 3:39 PM