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CRM 2011 - SSRS linked record does not open from outlook RRS feed

  • Question

  • Hi All,

    I have developed a custom report where I show list of opportunities in table. When user click on the opportunity name it opens up opportunity record in CRM for end user to see more details. This all works fine within the CRM being accessed from web client but when end user run the report from the outlook and then click on the opportunity name it throws below error. (see below image). Other than this, outlook client is working fine i.e. system and custom entity records open if clicked directly from their respective home grid list or other navigation places.

    Below is a error:

    "Microsoft.Crm.Application.Outlook.WebFormsHost" has stopped working.

    When I Google it, few of the blogs suggested to create on .config.exe file with proxy server settings to local CRM folders. We don't have proxy settings at the moment so it's irrelevant.

    Just wondering if anyone on this forum has experienced similar issue ?

    Environment: CRM 2011 on-premise (UR 16), outlook 2007

    Thanks for your time and help in advance.

    H.Desai

    Monday, August 18, 2014 5:50 AM