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drivers windows 7 RRS feed

  • Question

  • Hello,

    Thanks for the help before and after

    I have system show have problems with driver unknow acpi driver not found I was wondering how I can install that driver and where to be found. I have windows 7 ultimate 64 bits, toshiba m645-s4110, 

    Saturday, November 11, 2017 5:12 AM

Answers

All replies

  • I'd install the chipset as first step. The chipset allows to operating system to find and use components integrated into the mother board.

    https://support.toshiba.com/support/modelHome?freeText=2861093&osId=31

    also ask for more help over here.

    https://answers.microsoft.com/en-us/windows/forum/windows_7

     

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    Saturday, November 11, 2017 1:28 PM
    Moderator
  • On the Toshiba page Dave linked, search for: Intel Chipset SW Installation Utility

    Richard Mueller - MVP Enterprise Mobility (Identity and Access)

    Saturday, November 11, 2017 1:52 PM
    Moderator
  •  Well Idid not found such  driver in that page

    here what shows

    MiniToolBox by Farbar  Version: 17-06-2016
    Ran by sandro (administrator) on 14-11-2017 at 08:29:21
    Running from "C:\Users\sandro\Downloads"
    Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
    Model: Satellite M645 Manufacturer: TOSHIBA
    Boot Mode: Normal
    ***************************************************************************

    ========================= Event log errors: ===============================

    Application errors:
    ==================
    Error: (11/12/2017 08:57:01 PM) (Source: Microsoft-Windows-CAPI2) (User: )
    Description: Error en la recuperación de actualización automática del certificado raíz de terceros de: <http://ctldl.windowsupdate.com/msdownload/update/v3/static/trustedr/en/8CF427FD790C3AD166068DE81E57EFBB932272D4.crt> con el error: El servidor especificado no puede ejecutar la operación solicitada.
    .

    Error: (11/12/2017 08:57:01 PM) (Source: Microsoft-Windows-CAPI2) (User: )
    Description: Error en la recuperación de actualización automática del certificado raíz de terceros de: <http://ctldl.windowsupdate.com/msdownload/update/v3/static/trustedr/en/8CF427FD790C3AD166068DE81E57EFBB932272D4.crt> con el error: Se devolvió esta operación porque se agotó el tiempo de espera.
    .

    Error: (11/11/2017 08:21:29 PM) (Source: Application Error) (User: )
    Description: Nombre de la aplicación con errores: DSATray.exe, versión: 1.2.0.6, marca de tiempo: 0x59c03b06
    Nombre del módulo con errores: KERNELBASE.dll, versión: 6.1.7601.23915, marca de tiempo: 0x59b94abb
    Código de excepción: 0xe0434352
    Desplazamiento de errores: 0x0000c54f
    Id. del proceso con errores: 0xa54
    Hora de inicio de la aplicación con errores: 0xDSATray.exe0
    Ruta de acceso de la aplicación con errores: DSATray.exe1
    Ruta de acceso del módulo con errores: DSATray.exe2
    Id. del informe: DSATray.exe3

    Error: (11/11/2017 08:21:12 PM) (Source: .NET Runtime) (User: )
    Description: Aplicación: DSATray.exe
    Versión de Framework: v4.0.30319
    Descripción: el proceso terminó debido a una excepción no controlada.
    Información de la excepción: System.Exception
       en DSAUtility.LoggingController.TraceInformation(System.String, System.Nullable`1<System.DateTime>)
       en DSATray.App.OnExit(System.Windows.ExitEventArgs)
       en System.Windows.Application.DoShutdown()
       en System.Windows.Application.ShutdownImpl()
       en System.Windows.Application.ShutdownCallback(System.Object)
       en System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
       en System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
       en System.Windows.Threading.DispatcherOperation.InvokeImpl()
       en System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(System.Object)
       en System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
       en System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
       en System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
       en MS.Internal.CulturePreservingExecutionContext.Run(MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object)
       en System.Windows.Threading.DispatcherOperation.Invoke()
       en System.Windows.Threading.Dispatcher.ProcessQueue()
       en System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
       en MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
       en MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
       en System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
       en System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
       en System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
       en MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
       en MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
       en System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
       en System.Windows.Threading.Dispatcher.PushFrame(System.Windows.Threading.DispatcherFrame)
       en System.Windows.Application.RunDispatcher(System.Object)
       en System.Windows.Application.RunInternal(System.Windows.Window)
       en System.Windows.Application.Run(System.Windows.Window)
       en DSATray.App.Main()

    Error: (11/11/2017 08:55:49 AM) (Source: ESENT) (User: )
    Description: DllHost (5976) WebCacheLocal: Al intentar mover el archivo "C:\Users\sandro\AppData\Local\Microsoft\Windows\WebCache\V0100003.log" a C:\Users\sandro\AppData\Local\Microsoft\Windows\WebCache\V01.log se produjo el error de sistema 183 (0x000000b7): "No se puede crear un archivo que ya existe. ". La operación para mover el archivo se cerrará con el error -1022 (0xfffffc02).

    Error: (11/10/2017 09:30:11 AM) (Source: Application Error) (User: )
    Description: Nombre de la aplicación con errores: DSATray.exe, versión: 1.2.0.6, marca de tiempo: 0x59c03b06
    Nombre del módulo con errores: KERNELBASE.dll, versión: 6.1.7601.23915, marca de tiempo: 0x59b94abb
    Código de excepción: 0xe0434352
    Desplazamiento de errores: 0x0000c54f
    Id. del proceso con errores: 0x900
    Hora de inicio de la aplicación con errores: 0xDSATray.exe0
    Ruta de acceso de la aplicación con errores: DSATray.exe1
    Ruta de acceso del módulo con errores: DSATray.exe2
    Id. del informe: DSATray.exe3

    Error: (11/10/2017 09:30:10 AM) (Source: .NET Runtime) (User: )
    Description: Aplicación: DSATray.exe
    Versión de Framework: v4.0.30319
    Descripción: el proceso terminó debido a una excepción no controlada.
    Información de la excepción: System.Exception
       en DSAUtility.LoggingController.TraceInformation(System.String, System.Nullable`1<System.DateTime>)
       en DSATray.App.OnExit(System.Windows.ExitEventArgs)
       en System.Windows.Application.DoShutdown()
       en System.Windows.Application.ShutdownImpl()
       en System.Windows.Application.ShutdownCallback(System.Object)
       en System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
       en System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
       en System.Windows.Threading.DispatcherOperation.InvokeImpl()
       en System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(System.Object)
       en System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
       en System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
       en System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
       en System.Windows.Threading.DispatcherOperation.Invoke()
       en System.Windows.Threading.Dispatcher.ProcessQueue()
       en System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
       en MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
       en MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
       en System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
       en System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
       en System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
       en MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
       en MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
       en System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
       en System.Windows.Threading.Dispatcher.PushFrame(System.Windows.Threading.DispatcherFrame)
       en System.Windows.Application.RunDispatcher(System.Object)
       en System.Windows.Application.RunInternal(System.Windows.Window)
       en System.Windows.Application.Run(System.Windows.Window)
       en DSATray.App.Main()

    Error: (11/10/2017 08:41:43 AM) (Source: MsiInstaller) (User: sandro-PC)
    Description: Producto: Laplink PCsync -- Error 1935. An error occurred during the installation of assembly component {9BAE13A2-E7AF-D6C3-A01F-C8B3B9A1E18E}. HRESULT: 0x80070BC9. assembly interface: IAssemblyCacheItem, function: Commit, assembly name: Microsoft.VC80.MFC,publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.762",processorArchitecture="x86"

    Error: (11/09/2017 10:16:04 PM) (Source: MsiInstaller) (User: sandro-PC)
    Description: Producto: Laplink PCsync -- Error 1500. Ya hay otra instalación en curso. Termine esa instalación antes de continuar con ésta.

    Error: (11/09/2017 10:13:19 PM) (Source: MsiInstaller) (User: sandro-PC)
    Description: Product: Laplink PCsync -- Error 1935.An error occurred during the installation of assembly component {9BAE13A2-E7AF-D6C3-A01F-C8B3B9A1E18E}. HRESULT: 0x80070BC9. assembly interface: IAssemblyCacheItem, function: Commit, assembly name: Microsoft.VC80.MFC,publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.762",processorArchitecture="x86"


    System errors:
    =============
    Error: (11/14/2017 07:29:42 AM) (Source: Service Control Manager) (User: )
    Description: El servicio Intel(R) System Usage Report Service SystemUsageReportSvc_QUEENCREEK no pudo iniciarse debido al siguiente error: 
    %%1053 = El servicio no respondió a tiempo a la solicitud de inicio o de control.


    Error: (11/14/2017 07:29:42 AM) (Source: Service Control Manager) (User: )
    Description: Se agotó el tiempo de espera (30000 ms) para la conexión con el servicio Intel(R) System Usage Report Service SystemUsageReportSvc_QUEENCREEK.

    Error: (11/13/2017 09:17:44 AM) (Source: DCOM) (User: )
    Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}

    Error: (11/12/2017 11:06:08 PM) (Source: DCOM) (User: )
    Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}

    Error: (11/12/2017 12:03:46 PM) (Source: DCOM) (User: )
    Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}

    Error: (11/12/2017 12:03:32 PM) (Source: DCOM) (User: )
    Description: {078AEF33-C48A-49F7-AFF3-A0EE810BFE7C}

    Error: (11/11/2017 11:04:45 PM) (Source: DCOM) (User: )
    Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}

    Error: (11/11/2017 08:24:19 PM) (Source: Service Control Manager) (User: )
    Description: El servicio Energy Server Service queencreek se cerró con el siguiente error: 
    %%538 = Error en el subsistema ABIOS.


    Error: (11/11/2017 08:19:02 PM) (Source: DCOM) (User: )
    Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}

    Error: (11/11/2017 02:04:45 PM) (Source: Service Control Manager) (User: )
    Description: El servicio Energy Server Service queencreek se cerró con el siguiente error: 
    %%538 = Error en el subsistema ABIOS.



    Microsoft Office Sessions:
    =========================
    Error: (11/12/2017 08:57:01 PM) (Source: Microsoft-Windows-CAPI2)(User: )
    Description: http://ctldl.windowsupdate.com/msdownload/update/v3/static/trustedr/en/8CF427FD790C3AD166068DE81E57EFBB932272D4.crtEl servidor especificado no puede ejecutar la operación solicitada.

    Error: (11/12/2017 08:57:01 PM) (Source: Microsoft-Windows-CAPI2)(User: )
    Description: http://ctldl.windowsupdate.com/msdownload/update/v3/static/trustedr/en/8CF427FD790C3AD166068DE81E57EFBB932272D4.crtSe devolvió esta operación porque se agotó el tiempo de espera.

    Error: (11/11/2017 08:21:29 PM) (Source: Application Error)(User: )
    Description: DSATray.exe1.2.0.659c03b06KERNELBASE.dll6.1.7601.2391559b94abbe04343520000c54fa5401d35b5cd0cefb15C:\Program Files (x86)\Intel Driver and Support Assistant\DSATray.exeC:\Windows\syswow64\KERNELBASE.dll308798c0-c750-11e7-ae36-1c75087293e3

    Error: (11/11/2017 08:21:12 PM) (Source: .NET Runtime)(User: )
    Description: Aplicación: DSATray.exe
    Versión de Framework: v4.0.30319
    Descripción: el proceso terminó debido a una excepción no controlada.
    Información de la excepción: System.Exception
       en DSAUtility.LoggingController.TraceInformation(System.String, System.Nullable`1<System.DateTime>)
       en DSATray.App.OnExit(System.Windows.ExitEventArgs)
       en System.Windows.Application.DoShutdown()
       en System.Windows.Application.ShutdownImpl()
       en System.Windows.Application.ShutdownCallback(System.Object)
       en System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
       en System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
       en System.Windows.Threading.DispatcherOperation.InvokeImpl()
       en System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(System.Object)
       en System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
       en System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
       en System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
       en MS.Internal.CulturePreservingExecutionContext.Run(MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object)
       en System.Windows.Threading.DispatcherOperation.Invoke()
       en System.Windows.Threading.Dispatcher.ProcessQueue()
       en System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
       en MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
       en MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
       en System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
       en System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
       en System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
       en MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
       en MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
       en System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
       en System.Windows.Threading.Dispatcher.PushFrame(System.Windows.Threading.DispatcherFrame)
       en System.Windows.Application.RunDispatcher(System.Object)
       en System.Windows.Application.RunInternal(System.Windows.Window)
       en System.Windows.Application.Run(System.Windows.Window)
       en DSATray.App.Main()

    Error: (11/11/2017 08:55:49 AM) (Source: ESENT)(User: )
    Description: DllHost5976WebCacheLocal: C:\Users\sandro\AppData\Local\Microsoft\Windows\WebCache\V0100003.logC:\Users\sandro\AppData\Local\Microsoft\Windows\WebCache\V01.log-1022 (0xfffffc02)183 (0x000000b7)No se puede crear un archivo que ya existe.

    Error: (11/10/2017 09:30:11 AM) (Source: Application Error)(User: )
    Description: DSATray.exe1.2.0.659c03b06KERNELBASE.dll6.1.7601.2391559b94abbe04343520000c54f90001d35a38b3298ad8C:\Program Files (x86)\Intel Driver and Support Assistant\DSATray.exeC:\Windows\syswow64\KERNELBASE.dll09a02a53-c62c-11e7-9ac7-1c75087293e3

    Error: (11/10/2017 09:30:10 AM) (Source: .NET Runtime)(User: )
    Description: Aplicación: DSATray.exe
    Versión de Framework: v4.0.30319
    Descripción: el proceso terminó debido a una excepción no controlada.
    Información de la excepción: System.Exception
       en DSAUtility.LoggingController.TraceInformation(System.String, System.Nullable`1<System.DateTime>)
       en DSATray.App.OnExit(System.Windows.ExitEventArgs)
       en System.Windows.Application.DoShutdown()
       en System.Windows.Application.ShutdownImpl()
       en System.Windows.Application.ShutdownCallback(System.Object)
       en System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
       en System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
       en System.Windows.Threading.DispatcherOperation.InvokeImpl()
       en System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(System.Object)
       en System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
       en System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
       en System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
       en System.Windows.Threading.DispatcherOperation.Invoke()
       en System.Windows.Threading.Dispatcher.ProcessQueue()
       en System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
       en MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
       en MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
       en System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
       en System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
       en System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
       en MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
       en MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
       en System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
       en System.Windows.Threading.Dispatcher.PushFrame(System.Windows.Threading.DispatcherFrame)
       en System.Windows.Application.RunDispatcher(System.Object)
       en System.Windows.Application.RunInternal(System.Windows.Window)
       en System.Windows.Application.Run(System.Windows.Window)
       en DSATray.App.Main()

    Error: (11/10/2017 08:41:43 AM) (Source: MsiInstaller)(User: sandro-PC)
    Description: Producto: Laplink PCsync -- Error 1935. An error occurred during the installation of assembly component {9BAE13A2-E7AF-D6C3-A01F-C8B3B9A1E18E}. HRESULT: 0x80070BC9. assembly interface: IAssemblyCacheItem, function: Commit, assembly name: Microsoft.VC80.MFC,publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.762",processorArchitecture="x86"(NULL)(NULL)(NULL)(NULL)(NULL)

    Error: (11/09/2017 10:16:04 PM) (Source: MsiInstaller)(User: sandro-PC)
    Description: Producto: Laplink PCsync -- Error 1500. Ya hay otra instalación en curso. Termine esa instalación antes de continuar con ésta.(NULL)(NULL)(NULL)(NULL)(NULL)

    Error: (11/09/2017 10:13:19 PM) (Source: MsiInstaller)(User: sandro-PC)
    Description: Product: Laplink PCsync -- Error 1935.An error occurred during the installation of assembly component {9BAE13A2-E7AF-D6C3-A01F-C8B3B9A1E18E}. HRESULT: 0x80070BC9. assembly interface: IAssemblyCacheItem, function: Commit, assembly name: Microsoft.VC80.MFC,publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.762",processorArchitecture="x86"(NULL)(NULL)(NULL)(NULL)(NULL)


    ========================= Memory info: ===================================

    Percentage of memory in use: 21%
    Total physical RAM: 7986.67 MB
    Available physical RAM: 6269.32 MB
    Total Virtual: 15971.53 MB
    Available Virtual: 14236.54 MB

    ========================= Partitions: =====================================

    1 Drive c: (Sandro) (Fixed) (Total:94.9 GB) (Free:50.13 GB) NTFS
    2 Drive d: () (Fixed) (Total:603.74 GB) (Free:602.88 GB) NTFS

    ========================= Users: ========================================

    Cuentas de usuario de \\SANDRO-PC

    Administrador            Invitado                 sandro                   
    Se ha completado el comando correctamente.

    ========================= Minidump Files ==================================

    No minidump file found


    **** End of log ****

    Tuesday, November 14, 2017 2:59 PM
  •  Well Idid not found such  driver in that page

    Intel Chipset SW Installation Utility

    http://files.ecp.toshiba.com/2016/08/22/1700/45/tc40110900a.exe

     This is "where is" forum for direction on where best to ask questions so I contact support here.

    https://support.toshiba.com/contact

    or also ask in windows forums here.

    https://answers.microsoft.com/en-us/windows/forum/windows_7

     

      



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    Tuesday, November 14, 2017 3:08 PM
    Moderator