locked
how do i fix this RRS feed

  • Question

  • i am having problems with the vlk licensing  because of a blocked key on my system...how do i fix it?   the one from the mga diagnostics program shows a different key than the one from the sticker on my tower

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Blocked VLK
    Detailed Status: N/A
    Windows Product Key: *****-*****-R63FP-PMDTF-T6FKP
    Windows Product Key Hash: 2xBJZqUQYxXNGF7nOARad5i2b1M=
    Windows Product ID: 55274-646-8894006-23154
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: b624c02f-1447-45f5-957b-077f94dbe2b8
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.723.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-530-645

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>b624c02f-1447-45f5-957b-077f94dbe2b8</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-T6FKP</PKey><PID>55274-646-8894006-23154</PID><PIDType>1</PIDType><SID>S-1-5-21-1482476501-884357618-682003330</SID><SYSTEM><Manufacturer>HP Pavilion 04</Manufacturer><Model>P8564A-ABA 752N</Model></SYSTEM><BIOS><Manufacturer>Award Software, Inc.</Manufacturer><Version>3.04</Version><SMBIOSVersion major="2" minor="3"/><Date>20020603000000.000000+000</Date></BIOS><HWID>B5E1364F01842052</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>114</Result><Products><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>39476F84C4B4004</Val><Hash>4iCnywwNW1w4s9ukTIwGMGxyGic=</Hash><Pid>54185-640-0000025-17146</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Sunday, March 18, 2007 7:39 PM

Answers

  • Shamolien,

    Right now, your HP Pavilion computer has a Volume Licensing edition of XP Pro installed (Line 8), and that installation was done with a now-blocked Volume Licensing Key (VLK) (Line 2).  VLKs are blocked by Microsoft at the request of the original keyholder for such reasons as the key was lost, stolen, compromised, misused, or expired.  Also, MS may have blocked the key if it notices a pattern of misuse, ie, more installations of XP using that key than authorized.

    As a rule, VL editions of XP should not be sold to individual consumers.  Businesses, schools and gov'ts normally use VL editions for flexibility in installing many computers.  Also, Volume Licenses for XP are Upgrade lienses only and cannot be used the the original or base license on a omputer.

    This is why you were seeing the "software counterfeiting" messages on your computer, because the current installation of XP is an unauthorized installation.

    Some more bad news:  The installation of Office XP w/Front Page on the computer is Nongenuine (Office Status:  114 means Nongenuine).  If this comes as a surprise to you, please return to the place of purchase and demand that you be given the genuine software you paid for, or a refund.  In any case, please remove the nongenuine installation of Office from your computer.

    Look on the computer or in the materials that came with your computer to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or another edition of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?  We would expect your to be "HP."

    4.  DO NOT post the Product Key.

    Not sure what to look for?  Click here:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    If the COA on your HP computer is for XP Home Edition, you will have to backup and offload your valuable data and then use the HP-supplied Recovery solution to put the genuine copy of XP Home back onto your HP.  Once that's done, your XP Home installation on your HP computer will be 100% genuine once again.

    Sunday, March 18, 2007 8:42 PM