Sign in
Microsoft.com
 
Microsoft
 
 
 

locked
HELP!! Non Genuine copy of Window7 RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote

    I purchased this copy of Windows 7 from a best buy over a year ago and now it is popping up a message every time I start my computer that it is not genuine???? I ran diagnostic tool and have posted those below. Please notice is says genuine on there!

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0


    Cached Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
    Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
    Windows Product ID: 00426-OEM-8992662-00400
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {FF7A2D08-4776-4788-937D-841A8843BD99}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A


    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002


    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002


    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002


    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Edition 2003 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3


    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Michael K. Murphy\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed


    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395]
    File Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395]
    File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514]
    File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514]
    File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385]
    File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514]
    File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385]
    File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385]
    File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385]
    File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514]
    File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514]
    File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385]
    File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514]
    File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0]
    File Mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0]
    File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514]
    File Mismatch: C:\Windows\system32\en-us\user32.dll.mui[6.1.7601.17514]


    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{4B8DCBAD-14B2-45A4-92C8-DF2EEB5E7DC4}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>00426-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-193416435-2902827659-61256995</SID><SYSTEM><Manufacturer>Supermicro</Manufacturer><Model>X7DWA</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>1.2b</Version><SMBIOSVersion major="2" minor="5"/><Date>20090728000000.000000+000</Date></BIOS><HWID>3A683807018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>WN09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>8F470C1F381BD00</Val><Hash>0UbvSOpAbWhlGUUqyMz7VbH0Aho=</Hash><Pid>73931-640-2236384-57558</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/></Applications></Office></Software></GenuineResults>  


    Spsys.log Content: 0x80070002


    Licensing Data-->
    Software licensing service version: 6.1.7601.17514


    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00178-926-600400-02-1033-7600.0000-3022009
    Installation ID: 006203362302201186537650252066075315556985867214732195
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: P4K27
    License Status: Licensed
    Remaining Windows rearm count: 2
    Trusted time: 4/4/2012 8:26:13 AM


    Windows Activation Technologies-->
    HrOffline: N/A
    HrOnline: N/A
    HealthStatus: N/A
    Event Time Stamp: N/A
    WAT Activex: Registered
    WAT Admin Service: Registered


    HWID Data-->
    HWID Hash Current: NgAAAAIAAgABAAIAAQADAAAAAQABAAEAHKL+oggaOgoK6HJDCJx4Us5w1lliPVI9TY7c5Mwx


    OEM Activation 1.0 Data-->
    N/A


    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC PTLTD APIC  
      FACP INTEL STOAKLEY
      HPET PTLTD HPETTBL 
      BOOT PTLTD $SBFTBL$
      MCFG PTLTD  MCFG  
      _MAR Intel OEMDMAR 
      TCPA Intel STOAKLEY
      SPCR PTLTD $UCRTBL$
      ERST SMCI   ERSTTBL 
      HEST SMCI   HESTTBL 
      BERT SMCI   BERTTBL 
      EINJ SMCI   EINJTBL 
      SLIC DELL   WN09   
      SSDT PmRef Cpu0Tst
      SSDT PmRef Cpu0Tst
      SSDT PmRef Cpu0Tst
      SSDT PmRef Cpu0Tst
      SSDT PmRef Cpu0Tst
      SSDT PmRef Cpu0Tst
      SSDT PmRef Cpu0Tst
      SSDT PmRef Cpu0Tst
      SSDT PmRef Cpu0Tst



    Wednesday, April 4, 2012 12:41 PM

Answers

  • Question
    Sign in to vote
    0
    Sign in to vote

    You have several issues. I will only address one of them. (note: you used on obsolete version of the diagnostic)

    Your windows is not genuine. You are using a Dell OEM SLP key on a retail motherboard. Your install was done using a hackers loader program in a failed attempt to fool Windows Activation Technologies. This is evidenced by the Dell slic table.

    You will have to purchase and install a genuine windows.

    • Marked as answer by mkmlaw Wednesday, April 4, 2012 2:15 PM
    Wednesday, April 4, 2012 1:27 PM
    Answerer
  • Question
    Sign in to vote
    0
    Sign in to vote

    You will have to install from scratch in order to get genuine.

    That will get rid of the loader. You have a large number of mismatched files in your report. Both of these will cause not genuine issues if not removed by a reinstall.

    • Marked as answer by mkmlaw Wednesday, April 4, 2012 2:15 PM
    Wednesday, April 4, 2012 2:09 PM
    Answerer

All replies

  • Question
    Sign in to vote
    0
    Sign in to vote

    You have several issues. I will only address one of them. (note: you used on obsolete version of the diagnostic)

    Your windows is not genuine. You are using a Dell OEM SLP key on a retail motherboard. Your install was done using a hackers loader program in a failed attempt to fool Windows Activation Technologies. This is evidenced by the Dell slic table.

    You will have to purchase and install a genuine windows.

    • Marked as answer by mkmlaw Wednesday, April 4, 2012 2:15 PM
    Wednesday, April 4, 2012 1:27 PM
    Answerer
  • Question
    Sign in to vote
    0
    Sign in to vote
    Okay so I talked to my boss who says that he ordered the genuine copy and I have it here in my hand with an activation code. But the instructions it gives about going to my computer then to properties and putting in the code will not work because there is no where to do that! Now what? Do I have to re-install completely with the disc???

    Sarah

    Wednesday, April 4, 2012 2:01 PM
  • Question
    Sign in to vote
    0
    Sign in to vote

    You will have to install from scratch in order to get genuine.

    That will get rid of the loader. You have a large number of mismatched files in your report. Both of these will cause not genuine issues if not removed by a reinstall.

    • Marked as answer by mkmlaw Wednesday, April 4, 2012 2:15 PM
    Wednesday, April 4, 2012 2:09 PM
    Answerer
  • Question
    Sign in to vote
    0
    Sign in to vote
    "mkmlaw" wrote in message news:9ae3f28a-8b3c-4b15-b620-cf980da6892a...

    I purchased this copy of Windows 7 from a best buy over a year ago and now it is popping up a message every time I start my computer that it is not genuine???? I ran diagnostic tool and have posted those below. Please notice is says genuine on there!

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0


    Cached Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
    Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
    Windows Product ID: 00426-OEM-8992662-00400
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001


    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395]
    File Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395]
    File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514]
    File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514]
    File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385]
    File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514]
    File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385]
    File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385]
    File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385]
    File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514]
    File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514]
    File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385]
    File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514]
    File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0]
    File Mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0]
    File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514]
    File Mismatch: C:\Windows\system32\en-us\user32.dll.mui[6.1.7601.17514]


    Other data-->
    SYSTEM><Manufacturer>Supermicro</Manufacturer><Model>X7DWA</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>1.2b</Version><SMBIOSVersion major="2" minor="5"/><Date>20090728000000.000000+000</Date></BIOS



    Licensing Data-->
    Software licensing service version: 6.1.7601.17514


    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Partial Product Key: P4K27
    License Status: Licensed
    Remaining Windows rearm count: 2



    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001

      SLIC DELL  WN09  




     
     
     
    This installation is non-genuine.
    Your computer is based on a retail motherboard, but your Key if for an OEM_SLP License from a Dell computer - enabled by a hacker's Activation exploit to fool the computer into allowing the activation.
     
    You must either purchase a new valid license for Windows, or revert back to the original OS (if any) that you had.
     
    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, April 4, 2012 3:07 PM
    Moderator