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Windows XP - Activation Doesn't Run RRS feed

  • Question

  • Hi, using a Dell laptop, Inspiron 600M running Windows XP Home SP3 Version 2002.  After removing the Internet Security 2010 malware we had to use a Windows XP CD to run a repair install.  It didn't accept the OEM license from the bottom of the laptop.  I have since used the Product Key Changer, found in this forum, to revert to the original CD key.  It was unable to activate, and activation does not respond when we try to run it.  Here are the results of the diagnostic test:

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Not Activated
    Validation Code: 1

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-26HJK-6X2C4-3PY26
    Windows Product Key Hash: fwl2Ekp1B9bS+1DVHvIy540BxiE=
    Windows Product ID: 76477-OEM-2163036-79990
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010300.3.0.hom
    ID: {ED401A8D-AA5C-43A2-97B5-774754E724E7}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-364-80041013_025D1FF3-229-80041013_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-258-3
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 1
    File Exists: Yes
    Version: 1.5.540.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Edition 2003 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041013_025D1FF3-229-80041013_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{ED401A8D-AA5C-43A2-97B5-774754E724E7}</UGUID><Version>1.9.0019.0</Version><OS>5.1.2600.2.00010300.3.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-3PY26</PKey><PID>76477-OEM-2163036-79990</PID><PIDType>3</PIDType><SID>S-1-5-21-44078645-2731620399-3700892569</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>Inspiron 600m                   </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A16</Version><SMBIOSVersion major="2" minor="3"/><Date>20050118000000.000000+000</Date></BIOS><HWID>F6173207018400D2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Dell Inspiron 600M</name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.5.540.0"/><File Name="WgaLogon.dll" Version="1.5.540.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>2AC06B07B81EDD8</Val><Hash>DGF9Ft077HZRRNCpOMidb/lJvuQ=</Hash><Pid>70145-748-0223905-57954</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/></Applications></Office></Software></GenuineResults>  

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 19018:Dell Inc|19018:Microsoft Corporation
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

    Thank you, will continue checking back.
    Monday, March 8, 2010 11:49 PM

Answers

  • Okay, so I did some digging on these forums. Now the IE install on this laptop doesn't work, doesn't even run. I thought perhaps the activation issues were associated with this but the girl I'm doing for was adamant that she didn't want me to reinstall IE. I'm going to do it anyway, will post again in a couple days with the results. Here's a thread with teh info.
    • Marked as answer by Darin Smith MS Wednesday, March 17, 2010 8:56 PM
    Tuesday, March 9, 2010 6:59 PM

All replies

  • Okay, so I did some digging on these forums. Now the IE install on this laptop doesn't work, doesn't even run. I thought perhaps the activation issues were associated with this but the girl I'm doing for was adamant that she didn't want me to reinstall IE. I'm going to do it anyway, will post again in a couple days with the results. Here's a thread with teh info.
    • Marked as answer by Darin Smith MS Wednesday, March 17, 2010 8:56 PM
    Tuesday, March 9, 2010 6:59 PM
  • No reply.

    Issue assumed resolved.

    Darin MS

    Wednesday, March 17, 2010 8:56 PM
  • Hi,

    Sorry for the delay, the woman took holiday in Oz for a minute so there was no progress on the laptop.

    We fixed it today using the methods laid out above.

    After completing the IE8 setup (did not have to uninstall IE beforehand) and restarting the activation wizard worked without a hitch.

    Teamviewer was of tremendous help working this out, however, there is certainly something delectable about a woman executing rundll.exe strings in the safe mode command prompt.

    Could not have done this without the help of MGA Forums.  Thanks again, I hope this thread will help someone.

    -Pinyl

     

    Saturday, May 8, 2010 9:48 PM