Answered by:
Windows XP - Activation Doesn't Run

Question
-
Hi, using a Dell laptop, Inspiron 600M running Windows XP Home SP3 Version 2002. After removing the Internet Security 2010 malware we had to use a Windows XP CD to run a repair install. It didn't accept the OEM license from the bottom of the laptop. I have since used the Product Key Changer, found in this forum, to revert to the original CD key. It was unable to activate, and activation does not respond when we try to run it. Here are the results of the diagnostic test:Diagnostic Report (1.9.0019.0):-----------------------------------------WGA Data-->Validation Status: Not ActivatedValidation Code: 1Cached Validation Code: N/AWindows Product Key: *****-*****-26HJK-6X2C4-3PY26Windows Product Key Hash: fwl2Ekp1B9bS+1DVHvIy540BxiE=Windows Product ID: 76477-OEM-2163036-79990Windows Product ID Type: 3Windows License Type: OEM System BuilderWindows OS version: 5.1.2600.2.00010300.3.0.homID: {ED401A8D-AA5C-43A2-97B5-774754E724E7}(3)Is Admin: YesTestCab: 0x0WGA Version: Registered, 1.7.36.0Signed By: MicrosoftProduct Name: N/AArchitecture: N/ABuild lab: N/ATTS Error: N/AValidation Diagnostic: 025D1FF3-364-80041013_025D1FF3-229-80041013_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-258-3Resolution Status: N/AWgaER Data-->ThreatID(s): N/AVersion: N/AWGA Notifications Data-->Cached Result: 1File Exists: YesVersion: 1.5.540.0WgaTray.exe Signed By: MicrosoftWgaLogon.dll Signed By: MicrosoftOGA Notifications Data-->Cached Result: N/A, hr = 0x80070002Version: N/A, hr = 0x80070002OGAExec.exe Signed By: N/A, hr = 0x80070002OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->Office Status: 100 GenuineMicrosoft Office Professional Edition 2003 - 100 GenuineOGA Version: N/A, 0x80070002Signed By: N/A, hr = 0x80070002Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041013_025D1FF3-229-80041013_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-258-3Browser Data-->Proxy settings: N/AUser Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)Default Browser: C:\Program Files\Mozilla Firefox\firefox.exeDownload signed ActiveX controls: PromptDownload unsigned ActiveX controls: DisabledRun ActiveX controls and plug-ins: AllowedInitialize and script ActiveX controls not marked as safe: DisabledAllow scripting of Internet Explorer Webbrowser control: DisabledActive scripting: AllowedScript ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->Other data-->Office Details: <GenuineResults><MachineData><UGUID>{ED401A8D-AA5C-43A2-97B5-774754E724E7}</UGUID><Version>1.9.0019.0</Version><OS>5.1.2600.2.00010300.3.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-3PY26</PKey><PID>76477-OEM-2163036-79990</PID><PIDType>3</PIDType><SID>S-1-5-21-44078645-2731620399-3700892569</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>Inspiron 600m </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A16</Version><SMBIOSVersion major="2" minor="3"/><Date>20050118000000.000000+000</Date></BIOS><HWID>F6173207018400D2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Dell Inspiron 600M</name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.5.540.0"/><File Name="WgaLogon.dll" Version="1.5.540.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>2AC06B07B81EDD8</Val><Hash>DGF9Ft077HZRRNCpOMidb/lJvuQ=</Hash><Pid>70145-748-0223905-57954</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/></Applications></Office></Software></GenuineResults>Licensing Data-->N/AWindows Activation Technologies-->N/AHWID Data-->N/AOEM Activation 1.0 Data-->BIOS string matches: yesMarker string from BIOS: 19018:Dell Inc|19018:Microsoft CorporationMarker string from OEMBIOS.DAT: N/A, hr = 0x80004005OEM Activation 2.0 Data-->N/AThank you, will continue checking back.Monday, March 8, 2010 11:49 PM
Answers
-
Okay, so I did some digging on these forums. Now the IE install on this laptop doesn't work, doesn't even run. I thought perhaps the activation issues were associated with this but the girl I'm doing for was adamant that she didn't want me to reinstall IE. I'm going to do it anyway, will post again in a couple days with the results. Here's a thread with teh info.
- Marked as answer by Darin Smith MS Wednesday, March 17, 2010 8:56 PM
Tuesday, March 9, 2010 6:59 PM
All replies
-
Okay, so I did some digging on these forums. Now the IE install on this laptop doesn't work, doesn't even run. I thought perhaps the activation issues were associated with this but the girl I'm doing for was adamant that she didn't want me to reinstall IE. I'm going to do it anyway, will post again in a couple days with the results. Here's a thread with teh info.
- Marked as answer by Darin Smith MS Wednesday, March 17, 2010 8:56 PM
Tuesday, March 9, 2010 6:59 PM -
No reply.
Issue assumed resolved.
Darin MSWednesday, March 17, 2010 8:56 PM -
Hi,
Sorry for the delay, the woman took holiday in Oz for a minute so there was no progress on the laptop.
We fixed it today using the methods laid out above.
After completing the IE8 setup (did not have to uninstall IE beforehand) and restarting the activation wizard worked without a hitch.
Teamviewer was of tremendous help working this out, however, there is certainly something delectable about a woman executing rundll.exe strings in the safe mode command prompt.
Could not have done this without the help of MGA Forums. Thanks again, I hope this thread will help someone.
-Pinyl
Saturday, May 8, 2010 9:48 PM