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Bulk update of Salutation RRS feed

  • Question

  • Why is the contact Salutation field not available to Edit when choosing a bulk edit in CRM?  It seems weird that this is one of the only ones that cannot be chagned.

    Thanks,
    Ben
    Tuesday, March 31, 2009 6:49 PM

Answers

  • Each field that has an event enabled will be disabled in 'Bulk Edit'.
    Even if there is no client side script attached - it is enough that the event is enabled (check ticked of for change event).

    So, it might be that you by acident have the "Event Eabled" checked, or that you have some code there.

    One alternative to keep the functionality, but still be able to multi-update would be to decalre the onchange event in your form load event.

    I assume you have multi edit privelege, since you are able to multi update the other fields.

    Tuesday, March 31, 2009 7:30 PM

All replies

  • Each field that has an event enabled will be disabled in 'Bulk Edit'.
    Even if there is no client side script attached - it is enough that the event is enabled (check ticked of for change event).

    So, it might be that you by acident have the "Event Eabled" checked, or that you have some code there.

    One alternative to keep the functionality, but still be able to multi-update would be to decalre the onchange event in your form load event.

    I assume you have multi edit privelege, since you are able to multi update the other fields.

    Tuesday, March 31, 2009 7:30 PM
  • The Contact Salutation Field is available for Bulk Edits on my machine.  Here is how I got there:

    Select the Sales Module
    Select the view Active Contacts
    Selected several Contacts
    Selected More Actions
    Selected Edit

    Ensure you have rights to perform a Bulk Edit and rights to the Contact records you are trying to modify.
    Best Regards, Donna
    Tuesday, March 31, 2009 7:32 PM
  • Donna,

    Try to add an event to the salutation field like alert("hallo world");

    ... then try to multiupdate with several selected, and you should see that it is disabled.

    Do you see the same?

    Morten

    Wednesday, April 1, 2009 1:29 PM
  • You were correct.  Someone had an event running that I was not aware of.  I got rid of it and now it works!

    Thanks,
    Ben
    Wednesday, April 1, 2009 7:08 PM
  • Nice contribution Morten!
    Best Regards, Donna
    Wednesday, April 1, 2009 7:38 PM