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  • Question

  • i downloaded one time care because my computer was shot.It fixed alot of it,but evertime i click to open a window r anything a window installer keeps coming up and it says preparing to install its driving me nuts how can i fix this thanks 

    Monday, October 13, 2008 1:00 PM

Answers

  • It doesn't sound like you have a OneCare problem, but a problem with Windows itself. OneCare does not purport to fix all Windows problems. It is a security program above all else, though some Tune-up functions will improve the performance of the PC in the long run.

    The Windows Installer starting means that something is pending an install or something is broken with the program you are opening. I suggest that you start by checking out the Vista or XP Solutions Centers for your help and support options:

    Vista Solution Center - http://support.microsoft.com/ph/11732#tab0

     

    XP Solution Center - http://support.microsoft.com/ph/1173#tab2

     

    -steve

    Tuesday, October 14, 2008 3:11 PM
    Moderator