Sorry - Instant Help. Click on Help in OneCare, and then show more topics, that opens Instant Help on the web. Alternatively, go to http://onecare.live.com -Help Center and then click Instant Help in the Technical Support section. The US direct link is here: http://onecare.live.com/standard/en-us/support/default.htm
Here are the actual topics (I can't link to them)
Other computers won't connect to the Internet after the wireless router is secured
After you use Windows Live OneCare to help secure a wireless network, you may have trouble connecting other computers to the network.
To resolve this issue, you must configure other computers on the network with your network key.
Add a computer or other device to a wireless network
You can add a computer or device to your wireless network either manually or by using the Add a PC wizard or manually.
| Add a computer to a wireless network with the Add a PC wizard in Windows Live OneCare |
If you used Windows Live OneCare to help secure a wireless network, you can automatically add another computer or device to the network.
- On the computer that you used to help secure the wireless network, open OneCare, and then click Change Settings.
- On Firewall tab, click Advanced settings.
- On the Network connections tab, click the wireless network that you want to add the computer to, and then click Details.
- Click Add a PC, and then follow the steps in the wizard.
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| Add a computer to a wireless network manually |
For Windows XP:
- On the computer that you want to add, click Start, click Run, type ncpa.cpl, and then click OK.
- Click the wireless network connection, and then click View available wireless networks.
- From the list of available wireless networks, click the name of your wireless network, and then click Connect.
- When you're prompted, type and confirm the network key for your router, and then click Connect.
For Windows Vista:
- On the computer that you want to add, click Start, click in the Start Search box, type ncpa.cpl, and then press ENTER.
- From the list of available networks, right-click the name of your wireless network, and then click Connect/Disconnect.
- Click the wireless network that you want to connect to, and then click Connect.
- When you're prompted, type and confirm the network key for your router, and then click Connect.
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| Add a device to a wireless network manually |
To add a device to a newly secured wireless network, follow the instructions in the manufacturer's manual for the device. If you need more help, contact the manufacturer of the device.
Note
You must enter the SSID (Service Set Identifier, also known as the network name. A unique name entered to access a WiFi network that enables communication between network users and the access point.) and network key to add a device. |
| Find your network name and network key |
To add a computer to a wireless network if you used the Add a PC wizard in Windows Live OneCare:
- On the computer that you used to help secure the wireless network, click Change Settings.
- On Firewall tab, click Advanced settings.
- On the Network connections tab, click your wireless network, and then click Details.
- The SSID and network key appear in the Security Information area.
Note
If you added a computer or a device to the network manually, read the instructions in the manufacturer's manual, or contact the manufacturer of the router for information about how to obtain the network name and network key. |
Note
Changing the security settings on the router will disconnect any computer or device that was previously connected to the router.
