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Report Exception Error Message RRS feed

  • Question

  • Hi All, im having the error message below appear on event viewer when some users (not all) try to run reports on crm 2013 on premise deployment.

    I think i've checked everything out but cant find a resolution for it,

    so far i've checked if the business unit or user (the one running the report) is disabled and neither are.

    i created new business units to be sure but that had the same outcome

    The user who runs the apppool isn't a crm user but a service user on AD

    I've added the eventhandlers it says to when the grey screen comes up on the reports

    I followed microsofts step sfor SDK Process steps but that got me nowhere

    I have a couple of deployments, the test site that sits on the same VM works fine for all users, also a diffeerent deployment with the same database works on 2015.

    The full error message i recieve is

    Event code: 3005
    Event message: An unhandled exception has occurred.
    Event time: 25/11/2015 10:17:31
    Event time (UTC): 25/11/2015 10:17:31
    Event ID: 09bf9a3c06244d789bf55547907c0713
    Event sequence: 31177
    Event occurrence: 163
    Event detail code: 0
     
    Application information:
        Application domain: /LM/W3SVC/1/ROOT-1-130928979200560544
        Trust level: Full
        Application Virtual Path: /
        Application Path: C:\Program Files\Microsoft Dynamics CRM\CRMWeb\
        Machine name: XXXX
     
    Process information:
        Process ID: 4580
        Process name: w3wp.exe
        Account name: XXXX
     
    Exception information:
        Exception type: CrmException
        Exception message: The specified user is either disabled or is not a member of any business unit.
       at Microsoft.Crm.BusinessEntities.SecurityLibrary.CheckDisabledStatus(IUser user, IOrganizationContext context)
       at Microsoft.Crm.BusinessEntities.SecurityLibrary.ValidateUserEnabled(Guid userId, Guid organizationId)
       at Microsoft.Crm.Authentication.Claims.ClaimsAuthenticationProvider.Authenticate(HttpApplication application)
       at Microsoft.Crm.Authentication.AuthenticationEngine.Execute(Object sender, EventArgs e)
       at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
       at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

     
     
    Request information:
        Request URL: https://crm.fastreact.co.uk:444/ScriptResource.axd?d=zeAg_TC9USCXYthBAzUGQUALcZK4qIt0Vu__cElVkVb5p4gw4iOwkLL-8MVqtCn3p2PmcJiES8uVlFYkzbKcBZ-qGmVveb_sn7_UefSLZXzkSGXvAT23kPVkEQb9PsrhSDRl7I18PPYxCxxn-xDVOf1gWCuoqEBYeTRbtru8xO81&t=72e85ccd
        Request path: /ScriptResource.axd
        User host address: XXX
        User: XXXX
        Is authenticated: True
        Authentication Type: Federation
        Thread account name: XXXXX
     
    Thread information:
        Thread ID: 9
        Thread account name: XXXXX
        Is impersonating: True
        Stack trace:    at Microsoft.Crm.BusinessEntities.SecurityLibrary.CheckDisabledStatus(IUser user, IOrganizationContext context)
       at Microsoft.Crm.BusinessEntities.SecurityLibrary.ValidateUserEnabled(Guid userId, Guid organizationId)
       at Microsoft.Crm.Authentication.Claims.ClaimsAuthenticationProvider.Authenticate(HttpApplication application)
       at Microsoft.Crm.Authentication.AuthenticationEngine.Execute(Object sender, EventArgs e)
       at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
       at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
     
     
    Custom event details:
    Tuesday, January 19, 2016 10:33 AM

All replies

  • Hello, were you able to find a solution to this issue?  I have a customer experiencing something very similar.
    Thursday, April 21, 2016 1:31 PM