MSCRM 2013 Navigation issue - IE 8 issue but not in IE 11 or Chrome browser RRS feed

  • Question

  • Hi,

    we are implementing a CRM solution on 2013 Online version where customer uses IE 8 as a browser for accessing the application. we have customized the sitemap a bit but it has nothing to do with behaviour it is exhibiting with records.

    As you all know, 2013 comes with new navigation mechanism for the records as bread crumb kind of navigation is introduced. If the subject/Topic etc of the record is lengthier (Applies to all entity types - Account, Contact etc), the dropdown is missing making it difficult/impossible to access the child or related records. If the subject is short enough, it shows up. Please see attached and request any workaround or parameters to fix this issue which I'm thinking as of now as Product Bug. Please confirm!

    Tuesday, December 31, 2013 9:14 AM

All replies

  • Seeing the same issue with IE 8. In my case it doesn't seem to be related to the length of the Topic, as some very long topics do show the dropdown. Awaiting an answer from Microsoft on this.
    • Edited by Mike Atlee Monday, January 20, 2014 8:32 PM
    Monday, January 20, 2014 8:31 PM
  • They are fixing this issue in the next Rollup of CRM 2013
    Friday, February 14, 2014 4:51 PM