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office help for vista [need] RRS feed

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    hi i have a product code on my new laptop butthe office 2007 on vista wont accept the code. it says it is wrong i have read another thread and have done the little scan that you download and these are the results can you help me

    Diagnostic Report (1.7.0110.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-TQVXJ-8RKRQ-RJC9V
    Windows Product Key Hash: RmirebzSDA/mCpkZBoW0LAtMwq0=
    Windows Product ID: 89572-OEM-7332166-00026
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.002
    ID: {348AD9DB-3E61-4C43-9D6F-933D5C86103B}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Basic
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.080917-1612
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    2007 Microsoft Office system - 100 Genuine
    OGA Version: Registered, 1.6.28.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-203-80070002_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3_B4D0AA8B-1065-80070057_FA827CE6-153-8007007e_FA827CE6-180-8007007e

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{348AD9DB-3E61-4C43-9D6F-933D5C86103B}</UGUID><Version>1.7.0110.1</Version><OS>6.0.6001.2.00010300.1.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RJC9V</PKey><PID>89572-OEM-7332166-00026</PID><PIDType>2</PIDType><SID>S-1-5-21-2405672632-1556368408-2684086748</SID><SYSTEM><Manufacturer>ASUSTeK Computer Inc.        </Manufacturer><Model>X58L                </Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>201    </Version><SMBIOSVersion major="2" minor="4"/><Date>20080908000000.000000+000</Date></BIOS><HWID>B7313507018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6001.18000
    Name: Windows(TM) Vista, HomeBasic edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: 199086aa-6cb8-4e5b-b698-f2be56f1e8ee
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89572-00146-321-600026-02-1033-6001.0000-3312008
    Installation ID: 105893817736788955750452666463695610907750752122856116
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: RJC9V
    License Status: Licensed

    HWID Data-->
    HWID Hash Current: OgAAAAEABQABAAIAAQABAAAAAwABAAEAJJTifLSk2JugpSo6knFGgwoz2s6OCvL0qAKER+IGrFZgYw==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   A_M_I_  OEMAPIC
      FACP   A_M_I_  OEMFACP
      DBGP   A_M_I_  OEMDBGP
      HPET   A_M_I_  OEMHPET
      BOOT   A_M_I_  OEMBOOT
      MCFG   A_M_I_  OEMMCFG
      SLIC   _ASUS_  Notebook
      ECDT   A_M_I_  OEMECDT
      OEMB   A_M_I_  AMI_OEM
      GSCI   A_M_I_  GMCHSCI
      ATKG   A_M_I_  OEMATKG
      SSDT   PmRef  Cpu0Cst
      SSDT   PmRef  Cpu0Cst


     

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    Related Messages
  • Changed type Stephen Holm Wednesday, January 14, 2009 5:50 PM
Wednesday, January 14, 2009 3:55 PM

Answers

  • Good Morning Badcaly,


    The product key located on your computer is there should you have to reinstall Vista. The version of Office you have installed is more than likey a trial version which the manufacturer has installed for customers to preview. Then should a customer like Office it is available for purchase. 


    Thank you,

    Stephen
    Stephen Holm
    • Marked as answer by Stephen Holm Wednesday, January 14, 2009 7:43 PM
    Wednesday, January 14, 2009 7:42 PM
  • No problem. Hopefully I was able to shed light on what you are experiencing.  Caly you can purchase Office directly from Microsoft by visiting http://www.windowsmarketplace.com/ . Next you can look @ all the different Office Suites and determine what you would need. 

    Take care and if you need further assistance please visit the forum again.


    Stephen
    Stephen Holm
    • Marked as answer by Stephen Holm Thursday, January 15, 2009 7:03 PM
    Thursday, January 15, 2009 7:03 PM

All replies

  • Good Morning Badcaly,


    The product key located on your computer is there should you have to reinstall Vista. The version of Office you have installed is more than likey a trial version which the manufacturer has installed for customers to preview. Then should a customer like Office it is available for purchase. 


    Thank you,

    Stephen
    Stephen Holm
    • Marked as answer by Stephen Holm Wednesday, January 14, 2009 7:43 PM
    Wednesday, January 14, 2009 7:42 PM
  • ok thank you for the help with moving my hread and the advice after that
    Thursday, January 15, 2009 6:51 PM
  • No problem. Hopefully I was able to shed light on what you are experiencing.  Caly you can purchase Office directly from Microsoft by visiting http://www.windowsmarketplace.com/ . Next you can look @ all the different Office Suites and determine what you would need. 

    Take care and if you need further assistance please visit the forum again.


    Stephen
    Stephen Holm
    • Marked as answer by Stephen Holm Thursday, January 15, 2009 7:03 PM
    Thursday, January 15, 2009 7:03 PM