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Office Home and Studen 2007 Invalid Validation Key RRS feed

  • Question

  • Reformatted my hard drive

    Removed preinstalled trial of office 2007

    Installed Home and Student 2007 from disk purchased at a retail store last year

    Entered key off of sticker on the box several different times and indicates it is invalid key

    Followed all steps in the article forget which one though on validation key problems.

    Unistalled and rebooted

    Installed again

    rebooted

    still get invalid key error

    Ran Microsoft Genuine Diagnaostic Tool here are the results

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-3RBY2-BGQ2R-DR9M6
    Windows Product Key Hash: EYIpz/47G03lWRAOmk3kg+lR7Rc=
    Windows Product ID: 89578-OEM-7332157-00141
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {7168C9BA-EA2C-4878-A7F0-CD568191E03D}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.100608-0458
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{7168C9BA-EA2C-4878-A7F0-CD568191E03D}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-DR9M6</PKey><PID>89578-OEM-7332157-00141</PID><PIDType>2</PIDType><SID>S-1-5-21-1843172501-3698652049-770637510</SID><SYSTEM><Manufacturer>Gateway</Manufacturer><Model>GM5474</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="4"/><Date>20070427000000.000000+000</Date></BIOS><HWID>A3313507018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>GATEWA</OEMID><OEMTableID>SYSTEM  </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-321-500141-02-1033-6000.0000-2362010
    Installation ID: 067800221102328895498910615411537074282732634863942341
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: DR9M6
    License Status: Licensed

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: MgAAAAEAAwABAAEAAQABAAAAAgABAAEAJJQ61AQSXkZqKpIAOp+QffL0Atdm06xWJuk=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   GATEWA  SYSTEM 
      FACP   GATEWA  SYSTEM 
      HPET   GATEWA  SYSTEM 
      MCFG   GATEWA  SYSTEM 
      SSDT   PTLTD   POWERNOW
      SLIC   GATEWA  SYSTEM 

     

    Friday, September 3, 2010 1:02 AM

Answers

  • Feel like and idiot!  What look like an 8 in the poor lighting last night turns out to be a B!  It works with that change!!  Such an idiot.  To all those having trouble change the 8's or the B's one at a time to the other and see what happens!!
    • Marked as answer by MarkZ1993 Friday, September 3, 2010 4:23 PM
    Friday, September 3, 2010 4:23 PM

All replies

  • Microsoft Office Home and Student 2007 - 100 Genuine

    It appears that the key installed but isn't activating. If so, I suggest starting the activation process and selecting activate by phone. You are going to need to speak to a real person, I suggest you try holding and not pressing any menu options to see if a real person answers. (this is the fastest way to speak to a person when activating windows, should be the same for office).

    Friday, September 3, 2010 2:16 PM
  • How do I get the phone option.  I tried that and never got the option.  I go to the options menu then validate and my only option is to enter a key.
    Friday, September 3, 2010 2:23 PM
  • Hello MarkZ1993,

    When you get the "invalid product key" error when entering the product key during Office setup, there are only two causes for this problem:

    1.  You are entering the product key incorrectly.  Note that in the font used for Product Keys, the letter "B" and the numeral "8" are easily confused.  Microsoft product keys do not use the letters "I" and "O" nor do they use the numerals "1" and "0" because they are too easily confused.

    2.  There is a mismatch between the "sales channel/source" of the product key and the installation disc used for installation.  Product keys are generated by algorithms that are matched to the version, edition, and sales channel of the product.  This is what keeps you from installing and activating, for example, Office 2010 with a product key from Office 2003; it would also keep you from activating an installation of Office 2007 Professional (which sold for $499) with the product key for Office 2007 Home and Student (which sold for $149); and it would keep you from activating a full retail license for Office 2007 H&S (which can be installed on up to three computers in a household) with a product key for a systembuilder/OEM license for Office 2007 H&S (which is permitted to be installed on one computer only and cannot be moved to any other computer).

    Assuming you are entering the product key correctly, is it possible that you may have mixed up the discs and the product keys?


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Friday, September 3, 2010 2:44 PM
  • I only have one disc for the product and no other office programs.  I am entering B to start the key and have reviewed the number numerous times.
    Friday, September 3, 2010 3:03 PM
  • Feel like and idiot!  What look like an 8 in the poor lighting last night turns out to be a B!  It works with that change!!  Such an idiot.  To all those having trouble change the 8's or the B's one at a time to the other and see what happens!!
    • Marked as answer by MarkZ1993 Friday, September 3, 2010 4:23 PM
    Friday, September 3, 2010 4:23 PM
  • Hello MarkZ1993,

    Please verify that the Invalid Product Key error is being show to you when you attempt to enter the product key into the Office Activation Wizard.

    Have you ever successfully installed Office using the disc and product key you are trying to use now?

    You mentioned "Entered key off of sticker on the box several different times and indicates it is invalid key".  The product key for a retail Office package will be printed on a yellow-orange Proof Of License label affixed to the back of the pivoting tray inside the clear plastic package.  In the lower right corner of this label, do you see "FPP" printed on the label?


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Friday, September 3, 2010 4:25 PM