New install onecare missing winssintro.exe what now?

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  Try reinstalling the application once.

  Monday, March 23, 2009 10:39 AM
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  I suggest running the Cleanup tool - http://social.microsoft.com/forums/en-US/onecareinstallandactivate/thread/399071e2-49dc-4767-932d-d261e3965943/
  
  Then,  see this post for the KB article to troubleshoot install problems - http://social.microsoft.com/forums/en-US/onecareinstallandactivate/thread/ba26b781-da18-4ce4-be8c-22647bd5d8fc/

   
  If the problem persists after reinstalling and following the suggestions at the second link, please contact support.
   

  How to reach support (FAQ) - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90

   
  -steve

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  Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum Moderator

  • Marked as answer by Stephen BootsMVP, Moderator Monday, March 23, 2009 1:35 PM

  Monday, March 23, 2009 1:35 PM

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