Hi I have recently upgraded to windows 7 and for the past couple of weeks several times it comes up on the desktop "Your copy of windows 7 is not genuine"
I activated it over the telephone a couple of months back and it is 100% genuine
Here is the WGA Diag file.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-DKQW9-YWQT3-42WPB
Windows Product Key Hash: xDieVa71gbWI7oXgBLopHNeMg1g=
Windows Product ID: 00359-OEM-9803242-76304
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {2AB6CF10-D3B7-4C81-85DA-31A99E59CA4F}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7601.win7sp1_rtm.101119-1850
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Laura\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070005]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070005]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070005]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070005]
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{2AB6CF10-D3B7-4C81-85DA-31A99E59CA4F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-42WPB</PKey><PID>00359-OEM-9803242-76304</PID><PIDType>8</PIDType><SID>S-1-5-21-3906442949-481735952-3999812132</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite
L40</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V2.00 </Version><SMBIOSVersion major="2" minor="4"/><Date>20080514000000.000000+000</Date></BIOS><HWID>D4443407018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT
Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSASU</OEMID><OEMTableID>TOSASU00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00196-032-476304-02-2057-7600.0000-1032011
Installation ID: 013181446260613384380031629775373193098100966273771103
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 42WPB
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 29/04/2011 22:25:16
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 4:1:2011 10:32
ActiveX: Not Registered - 0x80070005
Admin Service: Not Registered - 0x80070005
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: NgAAAAIABAABAAIAAAABAAAAAgABAAEAJJR8781QTnwGDHCu/tdGg1zxzgTQZ5YRxCnZqiqF
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value
OEMTableID Value
APIC TOSASU
T0SASU00
FACP TOSASU
T0SASU00
DBGP TOSASU
T0SASU00
HPET TOSASU
TOSASU00
BOOT TOSASU
T0SASU00
MCFG TOSASU
T0SASU00
SLIC TOSASU
TOSASU00
ECDT TOSASU
T0SASU00
OEMB TOSASU
T0SASU00
GSCI TOSASU
GMCHSCI
ATKG A_M_I_
OEMATKG
SSDT PmRef
CpuPm
Please help this is getting really confusing
Thanks Kai
