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An unauthorized change was made to windows

Question
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I have installed Kaspersky Internet Security and after reboot when i log in i get An unauthorized change was made to windows error . Please help
Diagnostic Report (1.7.0069.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Online Validation Code: 0x80070426
Cached Validation Code: N/A, hr = 0x80070426
Windows Product Key: *****-*****-V6YP8-H9KHX-9M27Q
Windows Product Key Hash: YaaLJe00yDZ1l1SWz6vExwgZbcA=
Windows Product ID: 89576-354-8856017-71009
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.0.6000.2.00010100.0.0.006
CSVLK Server: N/A
CSVLK PID: N/A
ID: {2C9DDA08-956D-430F-B37F-3CE6AF086964}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.69.2
Signed By: Microsoft
Product Name: Windows Vista (TM) Business
Architecture: 0x00000000
Build lab: 6000.vista_gdr.071023-1545
TTS Error: M:20080414220401013-
Validation Diagnostic:
Resolution Status: N/AWgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: 6.0.6001.18000Notifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-2920-80070002_B4D0AA8B-531-645_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{2C9DDA08-956D-430F-B37F-3CE6AF086964}</UGUID><Version>1.7.0069.0</Version><OS>6.0.6000.2.00010100.0.0.006</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-9M27Q</PKey><PID>89576-354-8856017-71009</PID><PIDType>5</PIDType><SID>S-1-5-21-218441805-1547949075-1415858627</SID><SYSTEM><Manufacturer>NVIDIA</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F9</Version><SMBIOSVersion major="2" minor="3"/><Date>20060511000000.000000+000</Date></BIOS><HWID>EA333507018400F6</HWID><UserLCID>0415</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central European Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0015-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Access 2007</Name><Ver>12</Ver><Val>471AD3DFE3F9F0E</Val><Hash>YhMi5fmFjnyMWiqzAjYehUp5R/s=</Hash><Pid>89384-903-1285246-63762</Pid><PidType>1</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>9ED350AD4549F16</Val><Hash>AhHqWCs8TT4D39GW4oSYk/CtT+0=</Hash><Pid>81602-907-6657731-68701</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults>Spsys.log Content: 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
Monday, April 14, 2008 8:18 PM
Answers
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Hello Shadow864,
Vista is in, what we call, a 'Mod-Auth' Tamper state. There are 2 types of Mod-Auth tampers.
1) A critical system file was modified On Disk - What this means is that the file, located on the hard drive, was modified in some way. This can be caused by a malicious program (spyware, malware, virus) or by manual file modification (by a user of the system). There is also a very small chance that an Update may fail in mid-update and cause this type of issue. As a safety mechanism, Updates are made so that if they fail, they roll back any updating that was done before the failure, but there is an off-chance that the roll back did not occur.
2) A critical system file was modified In Memory - What this means is the file itself (on the hard drive) is un-modified, but the code, from that file, running in the system, was modified in some way. and is usually caused by a running program that is incompatible with Vista.
Because there are No Mismatched files listed under the "File Scan Data-->" line of your Diagnostic Report, your issue is a In Memory Mod-Auth and therefore caused by an incompatible program. This means there is a program install and Running that is trying to access parts of the OS that Vista does not allow which by definition means it is incompatible with Vista.
That being said, I have seen other users that have experienced the same type of issue when using Kaspersky products. I suggest doing a search of this forum for the key word "Kaspersky" and see what other users have done to resolve their issue or you may want to visit the Kaspersky website forums and see if there are any workarounds.
Thank you,
Darin Smith
WGA Forum Manager
Friday, April 18, 2008 10:56 PM