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WHS 2011 Stuck on Preparing to configure Windows... RRS feed

  • Question

  • Hello,

    I installed Important Windows Updates for my Home Sever 2011. It then asked me to restart my server, which it normally does. However on restart it got stuck at Preparing to configure Windows... Do not turn off your computer.

    If someone could help me get out of this it would be gratefully appreciated!

    Thanks


    • Edited by S. Mayo Saturday, December 28, 2013 10:18 PM
    Saturday, December 28, 2013 10:16 PM

Answers

All replies

  •  the first part of ""preparing to configure windows" is to download / install update, it took around 1 or 2 hours in my case, and then the progress get speed up a lot.
    Sunday, December 29, 2013 4:15 PM
  • Hi,

    Regarding the current issue, please understand that there are several reasons why the installation or finalization of one or more Windows updates can hang.

    Most often, these types of problems are due to a software conflict or a preexisting issue that simply wasn't brought to light until the Windows updates started installing. Much more rarely they're caused by a mistake on Microsoft's part regarding the update itself.

    At this time, I suggest we could refer to the following articles for troubleshooting.

    How To Recover From a Frozen Windows Update Installation

    http://pcsupport.about.com/od/findbysymptom/a/windows-update-frozen.htm

    Solution for Stuck "Preparing to Configure Windows. Please do not turn off your Computer"

    http://infotechnology.hubpages.com/hub/Solution-for-Stuck-Preparing-to-Configure-Windows-Please-do-not-turn-off-your-Computer

    Hope this helps.

    Best Regards,

    Andy Qi


    Andy Qi
    TechNet Community Support

    • Marked as answer by Andy Qi Tuesday, January 7, 2014 5:34 PM
    Monday, December 30, 2013 9:53 AM