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My Fresh Install Says Live OneCare Is Already Installed (Dead OneCare) RRS feed

  • Question

  • So I go to my local Staples store and buy a brandy-new copy ove Live OneCare and install it on, get this: a machine that I completely rebuilt from scratch because my MFT got scrambled and could not be fixed with CHKDSK /F. There is nothing on this machine save for the 100 or so patches that Microsoft forced me to sit through while updating. And oh, the only installed product is iTunes. That's it.

     

    So consider this a pristine XP machine.

     

    I install Live OneCare and at the very end of the installation I receive a message indicating that Live OneCare has already been installed so now it basically wants me to sign up and pay for a subscription.

     

    Oh, and where's the support now? No phone number, nothing. Is this for real? 

    Saturday, December 8, 2007 1:24 PM

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