A GENUINE home basic,but can't activate,enter the product keys thousands of times but keep showing ERROR CODE OX C004E003,dont know why
Diagnostic Report (1.7.0012.0): ----------------------------------------- WGA Data--> Validation Status: Genuine Detailed Status: 0x1 Windows Product Key: *****-*****-GD2PK-BD3R2-44MV3 Windows Product Key Hash: f7FPE6g/CLFmnJ4E6GbEU9Xn1sA= Windows Product ID: 89572-OEM-7332166-00021 Windows Product ID Type: 2 Windows License Type: OEM SLP Windows OS version: 6.0.6000.2.00010300.0.0.002 ID: af429ea8-5daa-4a81-868e-fb02d56e760e Is Admin: No AutoDial: Registry: 0x0 WGA Version: Registered, 1.7.36.0 Signed By: Microsoft Product Name: Windows Vista (TM) Home Basic Architecture: 0x00000000 Build lab: 6000.vista_rtm.061101-2205 TTS Error: Validation Diagnostic: Resolution Status: N/A
Notifications Data--> Cached Result: N/A File Exists: No Version: N/A WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Data--> Office Status: 104 Unknown PID OGA Version: Registered, 1.6.21.0 Signed By: Microsoft Office Diagnostics: 77F760FE-150-80070002_7E90FEE8-175-80070002_025D1FF3-138-80041010_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002_B4D0AA8B-817-80070057
Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32) Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data--> Office Details: <GenuineResults><MachineData><UGUID>af429ea8-5daa-4a81-868e-fb02d56e760e</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010300.0.0.002</OS><PKey>*****-*****-*****-*****-44MV3</PKey><PID>89572-OEM-7332166-00021</PID><PIDType>2</PIDType><SID>S-1-5-21-1904835997-3619080232-1614239994</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv6000 (RP304UA#ABA) </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.14 </Version><SMBIOSVersion major="2" minor="4"/><Date>20070109000000.000000+000</Date></BIOS><HWID>23633707018400DE</HWID><UserLCID>0804</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>China Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM></MachineData> <Software><Office><Result>104</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>104</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>0</PidType></Product></Products></Office></Software></GenuineResults>
Because this forum is dedicated to validation issues, you’ll need to contact outside support for the expertise necessary to troubleshoot your activation issue.You can do so by posting or searching in the Vista pubic newsgroups, found here: http://windowshelp.microsoft.com/communities/newsgroups/en-us/default.mspxor by following this link toProduct Support Services.Microsoft has a 90 day free support period that starts on the day you first acquire Vista.
If you bought your computer pre-installed with Vista either from a computer store or an original equipment manufacturer (OEM) like Dell or Gateway, you’ll need to contact them for support.