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Blue Star and Validation Issues RRS feed

  • Question

  • I ran MGA, with the below results. I'm running Windows XP, and I couldn't find any COA. I did find a sticker on the body of my PC though, a blue sticker with the company name and information that made the PC. No 25 character product ID or bar code, it also doesn't look like any of these . I've been using this PC for about 2 years now, with no problems at all. I also read somewhere that pirate copies of Windows wouldn't be able to update, but Windows Update (the yellow shield thing with the exclamation mark) runs fine and updates normally. Did I mis anything about the Windows Update thing? How do I fix this?

    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Geographically blocked PID
    Validation Code: 13

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-3R89F-D2KXW-VPK3J
    Windows Product Key Hash: Ro/Y7HENE9CfW7lW+QtlNbYQEE8=
    Windows Product ID: 55679-640-8365391-23467
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {569CB5F5-3C40-4DCE-967A-1AF943AE0E2A}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.40.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 13
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid VLK
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{569CB5F5-3C40-4DCE-967A-1AF943AE0E2A}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-VPK3J</PKey><PID>55679-640-8365391-23467</PID><PIDType>1</PIDType><SID>S-1-5-21-1177238915-823518204-839522115</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>P35-DS3</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F6</Version><SMBIOSVersion major="2" minor="4"/><Date>20070906000000.000000+000</Date></BIOS><HWID>DBBA39F70184607B</HWID><UserLCID>0413</UserLCID><SystemLCID>0413</SystemLCID><TimeZone>West-Europa (standaardtijd)(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>739A86BBA727586</Val><Hash>PJwlAB6SkFw9A2zZ/qnxozspK1k=</Hash><Pid>89388-707-4235061-65834</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/><App Id="A1" Version="12" Result="108"/><App Id="BA" Version="12" Result="108"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 14430:SYNNEX TECHNOLOGY INTERNATIONAL CORP|14430:SYNNEX TECHNOLOGY INTERNATIONAL CORP|14430:SYNNEX TECHNOLOGY INTERNATIONAL CORP
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

    Thursday, July 23, 2009 4:27 PM

Answers

  • Hello BlueStarofDoom,

    Right now, your computer has a Volume Licensing edition of XP Pro installed (Line 10), and that installation was done with a now geographically-blocked Volume Licensing Key (VLK) (Line 2).  VLKs are blocked by Microsoft at the request of the original keyholder for such reasons as the key was lost, stolen, compromised, misused, or expired.  Also, MS may have blocked the key if it notices a pattern of misuse, ie, more installations of XP using that key than authorized.

    A geographic block is done by Microsoft in cooperation with the original VL Keyholder to curb the unauthorized use of the VLK in areas and regions of the world where the original keyholder has no business presence.  We can see by the mgadiag report that you are located somewhere in the Wester Europe Time Zone.

    The particular Product Key you are using, which ends in 3R89F-D2KXW-VPK3J, is a widely pirated key, and it looks like it recently had a block put on it to try to curb its use, which probably explains why it was showing as Genuine up until recently.

    As a rule, VL editions of XP should not be sold to individual consumers.  Businesses, schools and gov'ts normally use VL editions for flexibility in installing many computers.  Additionally, VL editions are Upgrade licenses ONLY, and therfore cannot be used as the primary or base license for a computer.

    Quite often this situation is the result of untrained computer repair personnel at shops using downloaded copies of XP Pro to repair computers that never came with XP Pro.  If you have ever taken your computer to a repair shop, or if a well-meaning friend ever helped you fix the computer, then this is the likely source of the problem.

    This is why you were seeing the "software counterfeiting" messages on your computer, because the current installation of XP is an unauthorized installation.

    Since you reported that you do not have a CoA for the Windows installation on your computer, we can then be certain that the current Windows installation is an unlicensed pirated installation.  Please remove this pirated installation as soon as possible, or you can choose to Get genuine by participating in the Genuine Windows Offer (GWO) to acquire a Genuine license for Windows at a significant discount.  Please follow the WGA messaging being show to you if you want to participate in the GWO.


    You also have a problem with Office 2007 Enterprise.  See the snippet below:

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid VLK


    Your installation of Office 2007 Enterprise is also nongenuine as it was done with an Invalid Volume Licensing Key.  Typically an Invalid Key is one that was made up by a pirated program called a "key gen" key generating program, and is not an offical Product Key issued by Microsoft, so it is by defintion a nongenuine pirated Product Key.
     
    The Office situation is very similar to your Windows situation.  If you want or need Office on this computer, then please uninstall the nongenuine copy and purchase a genuine full retail copy from a trusted local or online store.

     


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Friday, July 24, 2009 5:53 AM