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Remote Desktop RRS feed

  • Question

  • Good Morning,

    I have set up remote desktop on my work PC and I can access the PC while I am connected to the same router but unable to connect when I am at home.

    Any help would be great.

    Tom

    • Moved by Mike Laughlin Monday, April 4, 2016 12:14 PM From 'Forums Issues' - not reporting an issue with the forums.
    Monday, April 4, 2016 10:22 AM

Answers

All replies

  • Hi Tom,

    You'll need to get in touch with your IT people to see if your organization allows remote connections. It's extremely unlikely that you'll be able to directly connect to your PC from outside the corporate network.

    Future general Windows questions can be asked over here:

    Windows forums on Microsoft Answers


    Monday, April 4, 2016 12:17 PM
  • Might also try over here.

    https://social.technet.microsoft.com/Forums/windowsserver/en-US/home?forum=winserverTS%2CwinRDc%2CwinserverPN&filter=alltypes&sort=lastpostdesc

     

     

     


    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server]

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Monday, April 4, 2016 12:35 PM
    Moderator
  • Hi Tom,

    You'll need to get in touch with your IT people to see if your organization allows remote connections. It's extremely unlikely that you'll be able to directly connect to your PC from outside the corporate network.

    Future general Windows questions can be asked over here:

    Windows forums on Microsoft Answers


    I am the owner of the business so not an issue giving permission!

    Monday, April 4, 2016 1:23 PM
  • I have now managed to get the connection working by setting up a virtual network (LogMeIn Hamachi).

    But would ideally like to connect directly rather than use a virtual network...

    Monday, April 4, 2016 1:25 PM
  • But would ideally like to connect directly rather than use a virtual network...

    That's rarely (read: never) a good idea. If you can get in, so can anyone else who really wants to.

    I am the owner of the business so not an issue giving permission!

    Forget permission, the real issue is how to do something like this securely. Setting up a VPN is your best friend in this situation.


    Monday, April 4, 2016 1:35 PM
  • Any ideas on how to set up the VPN?
    Monday, April 4, 2016 1:39 PM
  • Any ideas on how to set up the VPN?

    I'd check the manual for your internet router. Chances are it has that function built-in.

     

     

     


    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server]

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Monday, April 4, 2016 1:47 PM
    Moderator
  • I did already login to my router and set the ports up etc with no luck.

    Although I am unsure if I need to make some adjustments to the existing VPN.   I read somewhere I need to adjust the internet Protocol Version 4 but unsure.

    Monday, April 4, 2016 2:07 PM
  • Almost any of the newer routers have VPN functionality built-in. If you prefer to do it in windows then I'd try over here.

    https://social.technet.microsoft.com/Forums/windowsserver/en-US/home?forum=winservergen%2CwinserverPN&filter=alltypes&sort=lastpostdesc

     

     

     


    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server]

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Monday, April 4, 2016 2:16 PM
    Moderator
  • Hi Tom,

    I'm doing this since several years, it does work also without VPN. There are few ways, and I will propose you one.

    This might be a simple problem of addressing your target computer from outside.

    For instance, your computer, which is behing your router, is given a loacl IP address by your router, therefore you cannot address it directly from outside if you don't "make it visible".

    Therefore your goal is to configure your router (which has a public IP adress) to direct incomming remote desktop connections to your computer. By default it uses TCP port 3389 (I would suggest you would use a different port for security reason, but let's make it work first on the default port - AND ENSURE YOU PASSWORD IS STRONG). If you have administration credentials on your router, this is not very difficult athough it looks confusing at the beginning.

    You need first to identify your computer (for example using its assign local IP) You can see it on your computer you want to connect to by typing "ipconfig" in your "Windows Command Processor" (sometimescall the DOS windows). Look at the IPv4 Address. This is the adresse your router assinged to your computer.

    Next, from within your router you will direct the TCP request on port 3389 to your local ip address.

    I assume you already open your windows firewall on your computer to allow incomming RDP connection since you can access it from within the same local network.

    Then you should be able to connect to your computer using the public IP of your router. Just google "My public IP" from the computer you want to expose.

    Be aware that this IP MIGHT be dynamic (your ISP might reassigns it from time to time). If that is the case, it is another issue, and would need to be adress in a different thread. But there are few solutions to that too.

    If you google arround about how to configure your router (specify your brand name) then you are likely to find tons of procedures "how to" along with screen shots.

    Monday, April 4, 2016 2:46 PM