Vista BLue Screen. RRS feed

  • Question

  • Can anyone help with this?

    I have been getting blue screens, i have completely reinstalled windows vista home premium , but i am still getting it.

    The error report is as follows;


    Problem Event Name: BlueScreen
    OS Version: 6.0.6002.
    Locale ID: 2057

    Additional information about the problem:
    BCCode: 24
    BCP1: 00000000001904AA
    BCP2: FFFFFA600198E6D8
    BCP3: FFFFFA600198E0B0
    BCP4: FFFFFA600100D378
    OS Version: 6_0_6002
    Service Pack: 2_0
    Product: 768_1

    Files that help describe the problem:

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    My system;

    Time of this report: 1/15/2012, 23:44:50
    Machine name: KEHUMFF-PC
    Operating System: Windows Vista™ Home Premium (6.0, Build 6000) (6000.vista_gdr.071023-1545) Language: English (Regional Setting: English)
    System Manufacturer: System manufacturer
    System Model: System Product Name
    BIOS: BIOS Date: 09/10/09 21:49:50 Ver: 08.03
    Processor: AMD Phenom(tm) II X4 955 Processor (4 CPUs), ~3.2GHz
    Memory: 4094MB RAM
    Page File: 2461MB used, 5880MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 10

    Any help would be much appreciated.

    Wednesday, January 18, 2012 7:53 AM


  • The Stop 0x00000024 (NTFS_FILE_SYSTEM) indicates a problem occurred in ntfs.sys, the driver file that allows the system to read and write to NTFS drives. One possible cause of this bug check is disk corruption. Corruption in the NTFS file system or bad blocks (sectors) on the hard disk can induce this error. Corrupted SCSI and IDE drivers can also adversely affect the system's ability to read and write to disk, thus causing the error. Another possible cause is depletion of nonpaged pool memory.

    Open a command prompt window and run the command

    chkdsk /f /r

    You could also locate the .DMP file in the \Windows\Minidump folder, upload it to your Windows Live SkyDrive, make it publicly accessible and post the url along with this question in the Windows Answers Forum at the following address



    Luigi Bruno - Microsoft Community Contributor 2011 Award
    Wednesday, January 18, 2012 12:51 PM