Microsoft Store - Failure to deliver Windows 7 for Download

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  I am at my wits end.  I ordered Windows 7 Professional (Full) for download from the Microsoft Store in Australia just prior to release.  You've taken my money, but I am still unable to download my software.  Support keep giving me the run-around and the msstore email address is unresponsive.  I am sick to death of poor customer service and if I cannot get my software I want my money back...but no-one responds to that either.  How can I escalate to get some resolution?  Msstore reports my order as Pending and has done for over a week.
  
  Very unhappy customer at the moment. :{

  Thursday, October 29, 2009 12:15 AM