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newbie needs help, Windows 7 Ultimate giving error code 0xC004F063 RRS feed

  • Question

  • Here is the info from the Diagnostic tool is below.

    The computer is a refurbished HP.  I bumped the RAM to 4GB, added a Hard Drive and installed Windows 7.  Today, for no apparent reason, the black screen windows not genuine messages started.  I re-entered my validation key and this error was reported: 0xC004F063.  It reads the BIOS is not valid.

    The  BIOS version is 1.3 from Phoenix Technologies dated back in 2/24/06.

    Please help.

    Thanks!

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-V9488-FGM44-2C9T3
    Windows Product Key Hash: rmk1OjF0iZq7gQoRmEcpnJHr0oc=
    Windows Product ID: 00426-OEM-8992662-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {3B80D1EC-E1D5-4DC8-8609-862BCD77AB75}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_rtm.101119-1850
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{3B80D1EC-E1D5-4DC8-8609-862BCD77AB75}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-2C9T3</PKey><PID>00426-OEM-8992662-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-2697384483-779802631-1055849756</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP dx5150 SFF</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>1.13</Version><SMBIOSVersion major="2" minor="4"/><Date>20060224000000.000000+000</Date></BIOS><HWID>ABED3807018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00178-926-600010-02-1033-7601.0000-1292011
    Installation ID: 003313038274145194118982344526987730024381403113573023
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 2C9T3
    License Status: Notification
    Notification Reason: 0xC004F063.
    Remaining Windows rearm count: 4
    Trusted time: 5/9/2011 8:15:57 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C533
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 5:9:2011 19:52
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: OAAAAAIABAABAAIAAQABAAAAAgABAAEA6GEI8k400vVQAl4/sHN+Dvw/9HHWgt6ItPgsU/aeDMU=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HP            AWRDACPI
      FACP            HP            AWRDACPI
      MCFG            HP            AWRDACPI
      SSDT            PTLTD         POWERNOW



     


    Tuesday, May 10, 2011 12:49 AM

Answers

  • There is no BIOS update that addresses your problem.  You do not have a legal copy of Windows installed.  The reason is because this copy of Windows 7 is copied from another computer.  One built more recently.  Since July 24, 2009.  The SLIC table is designed specifically for the other computer and the version used, OA 2.0,  was not even available in 2006. 

    BIOS valid for OA 2.0: yes, but no SLIC table

    OEM SLP copies of Windows have a preinstalled product key that is different from the one on the computer case.  The COA product key on the case should be for the original Windows that shipped with the computer.  It could not be for the copy installed because OEM SLP licenses do not come in a jewel case with a COA sticker attached.  The COA sticker is applied at the factory or not at all.  The refurbisher should have used an OEM System Builder copy of Windows 7 which does come in a jewel case and has a COA sticker.  If the refurbisher had used such a copy the report would have read

    Windows Product ID Type: 3
    Windows License Type: OEM System Builder

    You simply cannot activate this copy of Windows on this computer.  It isn't a legal copy. 

    You need a new copy of Windows or restore the original operating system.  Recent enhancements to the Windows Activation Technology now enable Windows to detect and invalidate the kind of counterfeiting done by the refurbisher.  Instead of selling you a legitimate copy he stole one for free but still charged you.

    If you purchase a full license copy of Windows 7 Ultimate you can solve the problem by using the Change Product Key link on the bottom of the System Properties page and not have to reinstall anything.  If you purchase any other edition you will have to reinstall everything.

    eBay and other online marketplaces are full of counterfeit Windows so only buy from the Microsoft Store, Amazon Corp. (but not an Amazon Marketplace seller), or other very trusted seller.  Do NOT try to find a "bargain".  You will be right back in the soup again.  Take a few minutes to review some of the other threads in this forum and you will see what is going on.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.


    Tuesday, May 10, 2011 1:38 AM
    Answerer

All replies

  • Whoever refurbished this computer downloaded a copy of Windows that is only valid on the original computer.  You are using an OEM SLP (Original Equipment Manufacturer System Locked Preinstallation) copy of Windows.

    Windows Product ID Type: 2
    Windows License Type: OEM SLP

    OEM SLP copies are installed at the factory at the time the computer is built. Your computer was built on Feb. 24, 2006

    <Date>20060224000000.000000+000</Date>

    Windows 7 could not have been installed on that date since it was not released to manufacturing until July 24, 2009.

    Your OEM SLP copy of Windows requires a matching SLIC table in the BIOS but since that is not possible your report reads

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table

    This copy of Windows is not valid for this computer. Purchase a full license copy of Windows 7 or restore the original copy of Windows that shipped with this computer.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Tuesday, May 10, 2011 1:03 AM
    Answerer
  • Thanks!

    I get that the computer was built on Feb 24 2006.  It is a refurb.  I am trying to upgrade it.  The computer worked for two months without an issue.  I had to validate the license once before, but the key is valid. 

    So the issue is the SLP?  The original OS was windows XP Pro Refurbished PC's.  I have dumped a ton of time getting other software onto this computer, there is no way to update the BIOS or anything?  Will another full license purchase solve this issue?

    Thanks!

    Tuesday, May 10, 2011 1:15 AM
  • There is no BIOS update that addresses your problem.  You do not have a legal copy of Windows installed.  The reason is because this copy of Windows 7 is copied from another computer.  One built more recently.  Since July 24, 2009.  The SLIC table is designed specifically for the other computer and the version used, OA 2.0,  was not even available in 2006. 

    BIOS valid for OA 2.0: yes, but no SLIC table

    OEM SLP copies of Windows have a preinstalled product key that is different from the one on the computer case.  The COA product key on the case should be for the original Windows that shipped with the computer.  It could not be for the copy installed because OEM SLP licenses do not come in a jewel case with a COA sticker attached.  The COA sticker is applied at the factory or not at all.  The refurbisher should have used an OEM System Builder copy of Windows 7 which does come in a jewel case and has a COA sticker.  If the refurbisher had used such a copy the report would have read

    Windows Product ID Type: 3
    Windows License Type: OEM System Builder

    You simply cannot activate this copy of Windows on this computer.  It isn't a legal copy. 

    You need a new copy of Windows or restore the original operating system.  Recent enhancements to the Windows Activation Technology now enable Windows to detect and invalidate the kind of counterfeiting done by the refurbisher.  Instead of selling you a legitimate copy he stole one for free but still charged you.

    If you purchase a full license copy of Windows 7 Ultimate you can solve the problem by using the Change Product Key link on the bottom of the System Properties page and not have to reinstall anything.  If you purchase any other edition you will have to reinstall everything.

    eBay and other online marketplaces are full of counterfeit Windows so only buy from the Microsoft Store, Amazon Corp. (but not an Amazon Marketplace seller), or other very trusted seller.  Do NOT try to find a "bargain".  You will be right back in the soup again.  Take a few minutes to review some of the other threads in this forum and you will see what is going on.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.


    Tuesday, May 10, 2011 1:38 AM
    Answerer