Windows Vista Validation Problem RRS feed

  • Question

  • Just recently I've been having problems w/a pop up message that says Windows Aero Is Not Working--Copy is Not Genuine.  Also Validation message comes up before or after that message.  We have only had this computer with Windows Vista on it for less then a month. Any help would be greatly appreciated.  Thanks

    Error Code on Validation Screen--- oXC004D401

    Wednesday, February 21, 2007 11:06 PM


  • Hello Dwayne,

    Please read this post:


    If none of those programs are programs you have, please open a free service request by visiting: https://support.microsoft.com/oas/default.aspx?c1=509&gprid=9860& and post your SR number here.  It takes about a day for the me to be able to see it.  I'll contact you directly so we can figure out the cause of your issue.  Thank you!

    Friday, February 23, 2007 3:32 AM