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"Windows 7 is not genuine", when it is and worked well for very long time RRS feed

  • Question

  • Suddenly my windows 7 is not genuine, based on the report I receive each time I turn on my computer.

    I completed the MGADiag tool and the report is as follows:

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 50

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2

    Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=

    Windows Product ID: 00426-OEM-8992662-00006

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7600.2.00010100.0.0.001

    ID: {7E384D40-A757-4CF3-AEFF-9BC2BD244033}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Ultimate

    Architecture: 0x00000009

    Build lab: 7600.win7_gdr.100618-1621

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 100 Genuine

    Microsoft Office Enterprise 2007 - 100 Genuine

    Microsoft Office Project Professional 2007 - 100 Genuine

    Microsoft Office Visio Professional 2007 - 100 Genuine

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 7E90FEE8-198-80004005_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Users\Francisco Gomez Mora\AppData\Local\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{7E384D40-A757-4CF3-AEFF-9BC2BD244033}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-2791173314-1178427520-3040670196</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0210   </Version><SMBIOSVersion major="2" minor="5"/><Date>20090122000000.000000+000</Date></BIOS><HWID>B4BA3607018400F2</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>E. Australia Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>64BC76978749586</Val><Hash>GW6PzcEVEDTVKeO5Ym5UUm41dBk=</Hash><Pid>89388-707-0441865-65268</Pid><PidType>14</PidType></Product><Product GUID="{90120000-003B-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Professional 2007</Name><Ver>12</Ver><Val>3AB862DE70D8D86</Val><Hash>UfpXsJvSSVcPufbDdjd0NK73+ug=</Hash><Pid>89403-707-4159871-63102</Pid><PidType>14</PidType></Product><Product GUID="{90120000-0051-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2007</Name><Ver>12</Ver><Val>3AB862DE70D8D86</Val><Hash>UfpXsJvSSVcPufbDdjd0NK73+ug=</Hash><Pid>89405-707-4159871-63498</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="3A" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="53" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7600.16385

     

    Name: Windows(R) 7, Ultimate edition

    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00426-00178-926-600006-02-3081-7600.0000-0222011

    Installation ID: 004624194436060636521292319434681356153124592303322425

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: HYRR2

    License Status: Notification

    Notification Reason: 0xC004F063.

    Remaining Windows rearm count: 3

    Trusted time: 26/01/2011 9:58:39 AM

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0xC004C533

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 1:22:2011 16:08

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

     

     

    HWID Data-->

    HWID Hash Current: LgAAAAEAAgABAAEAAQABAAAAAQABAAEA6GHyoe4bkgAiFQgqvK7eWV7xqqConA==

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no SLIC table

    Windows marker version: N/A

    OEMID and OEMTableID Consistent: N/A

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC 012209 APIC2108

      FACP 012209 FACP2108

      HPET 012209 OEMHPET0

      MCFG 012209 OEMMCFG 

      OEMB 012209 OEMB2108

     

    To quote, the product number key the report presents is not even close to the product key I have.

    Thanks for your help

    Wednesday, January 26, 2011 12:05 AM

Answers

  • "Cadajugo" wrote in message news:9c5e630a-ece8-421f-80d7-f1b18c74e2b4...

    Suddenly my windows 7 is not genuine, based on the report I receive each time I turn on my computer.

    I completed the MGADiag tool and the report is as follows:

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 50

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2

    Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=

    Windows Product ID: 00426-OEM-8992662-00006

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7600.2.00010100.0.0.001

     

    Other data-->

    SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0210   </Version><SMBIOSVersion major="2" minor="5"/><Date>20090122000000.000000+000</Date></BIOS>

     

    Licensing Data-->

    Software licensing service version: 6.1.7600.16385

     

    Name: Windows(R) 7, Ultimate edition

    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

     

    Partial Product Key: HYRR2

    License Status: Notification

    Notification Reason: 0xC004F063.

    Remaining Windows rearm count: 3

    Trusted time: 26/01/2011 9:58:39 AM

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0xC004C533

    HealthStatus: 0x0000000000000000

     

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no SLIC table

    Windows marker version: N/A

    OEMID and OEMTableID Consistent: N/A

     

     

    To quote, the product number key the report presents is not even close to the product key I have.

    Thanks for your help


    Your machine appears to be based on a Retail  motherboard - which means than an OEM_SLP license cannot be valid.
    Since you say that you have another Key available, I assume it's on the COA sticker on the machine case?
    If it's for Windows 7 Ultimate, then it may work - if it's for anything else, it won't.
    What version and edition of Windows is quoted on the sticker?
    Use the change Product Key link at the bottom of the System Properties page to change the key - you may or may not have to activate by phone, depending on whether the system has been properly activated with that key in the past.
    Post back with a new MGADiag afterwards - just so we can check that all is now well.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, January 26, 2011 4:37 AM
    Moderator