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Validation propblems for Office 2003 RRS feed

  • Question

  • I am (to say the least) very annoyed that, after having used my valid copy of Office 2003 (which I bought six years ago). I am suddenly getting a message that says that the software has not been "validated". Your help window tells me to "Start any Office application. The activation wizard will walk you through the steps required to activate Office."

    *What* activation Wizard? I see no wizard when I launch Word. I do not want to have to uninstall and reinstall the software if I can possibly avoid it, in case I lose any data. I have my product key here. Why can't I simply enter it to make this annoying process cease?

    Thank you.
    Thursday, September 3, 2009 5:02 PM

Answers

  • Hello cpmorganesq,

      Would you download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into Notpad. In the Diag Report, about halfway down, you want to look for "OGA Data-->"  and right under that will be a line "Office Status:", if you see a status of "101 Not Activated" then follow the troubleshooting steps Method 2: If the Opa11.dat file or the Data.dat file is corrupted

      If the Office Status is anything other then '101 Not Activated', post the Whole Report into this thread so we can see what the issue is.

    Thank you,
    Darin MS
    • Marked as answer by Darin Smith MS Thursday, September 3, 2009 7:27 PM
    Thursday, September 3, 2009 5:23 PM

All replies

  • Hello cpmorganesq,

      Would you download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into Notpad. In the Diag Report, about halfway down, you want to look for "OGA Data-->"  and right under that will be a line "Office Status:", if you see a status of "101 Not Activated" then follow the troubleshooting steps Method 2: If the Opa11.dat file or the Data.dat file is corrupted

      If the Office Status is anything other then '101 Not Activated', post the Whole Report into this thread so we can see what the issue is.

    Thank you,
    Darin MS
    • Marked as answer by Darin Smith MS Thursday, September 3, 2009 7:27 PM
    Thursday, September 3, 2009 5:23 PM
  • Hello cpmorganesq,

    When longtime activated installations of Office XP or 2003 suddenly become not activated and fail validation, quite often following Method 2 in this MS KB article takes care of the issue:  http://support.microsoft.com/default.aspx/kb/903275/en-us

    Post back to let us know if it worked for you.

    I have read where this issue may be attributed to overly aggressive registry/file-cleanup utilities, but so far there has been no official proclamation of such from Microsoft support.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Thursday, September 3, 2009 5:25 PM
  • Method 2 worked -- thanks! I used a registry clean-up program recently, which might have caused the problem.

    cpmorganesq


    Thursday, September 3, 2009 6:11 PM
  • Hello cpmorganesq,

    Glad you're up and running again, and thanks for getting back to us with an update regarding the use of a registry cleanup utility.

    Can you tell us which one you used?
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Friday, September 4, 2009 3:48 AM
  • Dan,

    I used CC Cleaner a while back, but recently I went through a series of Registry cleanup steps outlined in a PC World article about "Speeding up Windows XP" Sorry, I can't find the article.

    - cpmorganesq
    Friday, September 4, 2009 10:45 AM