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  Windows Live One Care  is designed by folks bent on destroying any confidence the user had in Microsoft
  Here we have a company that is constantly embroiled in law suits dealing with their predatory efforts to compete unfairly with other companies.
  That said I have encountered 2 issues with this program that even their top (off shore) fixers have trouble understanding,much less fixing in a reasonable time frame.
  The first issue is this constant requirement to back up data to insure you can get your system from Yellow back to Green. I had to buy an external Hard Drive and keep it attached to my main frame( I have 3 computers on LOC and I am on LOC only because they will cover up to 3 computers for the same price) the system manages to back up the OS even though you have recovery discs. Needless to say it winds up using a great amount of Hard Drive space.
  The second issue is that when I was attempting to add the 3rd computer it required that I have SP2 installed and then IE upgraded to 7. It did allow SP2 but will not allow IE to upgrade to 7. This is still a work in progress.
  I have already spent 16 plus hours on these 2 issues and presently awaiting a call back from one of their top level fixers.
  I pity HP, Dell, and all the other companies that have to rely on Microsoft as MS put them in a terrible customer relations situation.
  I am going to ditch this Live One Care for an easier system to rely on.
  

  Tuesday, June 10, 2008 11:43 AM