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CRM Dialog Comments section RRS feed

  • Question

  • Hi

    Is it possible to capture the comments entered in the Comments section on the crm dialog window? if not at least hide the section and use Prompt and Response to capture additional comments from the user.

    Users keep entering comments there and then they don't show on the record created after running the dialog process. So I have to either hide it or use it.

    Thank you

     



    • Edited by _cram Thursday, November 19, 2015 5:47 PM
    Thursday, November 19, 2015 5:24 PM

Answers

All replies

  • Hello,

    Check this thread - https://community.dynamics.com/crm/f/117/t/151801


    Dynamics CRM MVP
    My blog

    • Marked as answer by _cram Monday, December 7, 2015 4:42 PM
    Thursday, November 19, 2015 9:54 PM
    Moderator
  • Thank you, the link helped.

    Used a workflow custom step to get the value of the Comments field. Added at the end of the dialog process a call to a child workflow to run on the record created during the dialog process. In this child workflow I run the custom workflow step and pull the comments from the associated process session(the latest) generated by the dialog.


    • Edited by _cram Monday, December 7, 2015 4:42 PM
    Monday, December 7, 2015 4:42 PM