AD crashed due to hardware failure, CRM server survived, need to get CRM into the newly created domain RRS feed

  • Question

  • I need help, my company has been running CRM 4.0, and will eventually goto 2011. Our AD environment is a small one, and both domain controllers died due to hardware failure. As part of the disaster recovery new AD environment has been setup on Windows 2008 R2, and I need "re-setup"/"re-configure" the existing CRM 4 Server to work against the new domain.

    I have seen lots of instructions for moving CRM to a new server in a new domain, but I have not seen any instructions for  reconfiguring the existing server in-place to talk with a new domain. The server is currently still in the old domain, and I can access the server via cached credentials.

    I need to know the steps to follow before and after removing the server from the old domain, and adding the server to the domain as a member server. I apologize for the question as I am very exhausted from the disaster recover process, and want to do this right the first time.

    thanks in advanced,


    Thursday, January 19, 2012 3:14 AM

All replies

  • I would install a new fresh CRM on a new box, take a backup of the current CRM database and import it on the new CRM deployment using the Deployment manager; there you should be able to map the users from different domains.


    Damian Sinay
    Thursday, January 19, 2012 4:15 AM
  • Hi Rich,

    I think this can help you.


    There are two distinct methods to recover your CRM environment.

    1. Install a fresh copy and import (takes longer)

    2. Install and connect to an existing organisation (this is quicker but requires small tweaks)

    Hope this helps



    Visit my blog for CRM material, improving performance, kerberos, IFD, development tips, etc. :) http://quantusdynamics.blogspot.com
    • Proposed as answer by nrodriEditor Thursday, January 19, 2012 8:29 PM
    Thursday, January 19, 2012 9:40 AM