locked
trouble getting started RRS feed

  • Question

  • I'm having trouble getting started with my e-learning plan for word 2007: after signing on and going to the step where I choose the course I want, I select core lessons for word 2007 and I keep getting an error message stating I have too many lessons chosen...how do I by pass this so I can get started?
    • Changed type Rubel Khan Monday, March 8, 2010 3:06 AM question
    Monday, March 8, 2010 2:03 AM

Answers

  • Hello,

    Have you installed Silverlight on your system. If not please install it and visit the below sites.

    http://www.microsoft.com/silverlight/get-started/install/default.aspx

    If still you have issue then please send your issue details at learnmgr@microsoft.com with the following detail’s?

    -First Name

    -Last Name

    -Live ID you used to login to E-Learning

    16 Digit Hex PUID –

    ·          

    · Go to the following site:  https://account.live.com/SummaryPage.aspx

    · Sign-in to Windows Live.

    · Click on Account Summary (in the left nav)

    · Click on Registered Information (Above Password Reset Information)

    · This will open up to your profile data. 

    · Scroll all the way down to the bottom and you will see the words: Unique ID: [16 digit HexPUID]

    · Copy that 16 digit number paste it into this email.

     

    -Course Name and Number you are referring to.

    -URL where error/issue encountered.

    -Screenshot of the error if you can get.

    -Detailed description of the problem.

    -Phone number we can reach you at.

    -Country you are located in.


    Sachin Shetty| MCP|MCTS|MCITP| Please remember to mark the replies as answers and Vote as helpful if they help and unmark them if they provide no help.Thank you in advance.
    • Proposed as answer by SachinShetty10 Monday, March 8, 2010 2:32 PM
    • Marked as answer by Rubel Khan Tuesday, March 16, 2010 5:44 PM
    Monday, March 8, 2010 2:32 PM