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Unable to fill in "We need a few more detils screen" after logging into MSDN

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I cannot get past this screen when I log in to MSDN it always shows up. The 'Country/Region' drop down is blank and cannot be filled in. My account already has this information so I am not sure why it is promting me for this at login. I have tried this in Chrome, Firefox and IE.

If anyone knows how to get past this screen then I would appreciate some help. I don't know how to contact Microsoft for help with this as they don't seem to have a support email. Thanks

Wednesday, May 3, 2017 11:51 PM

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Do you have a link? (or plain text of link if account is not yet verified) What are you logging into? "log in to MSDN" is too vague, there are many possibilities.

edit: on the off chance this is about downloading visual studio express I'd ask over here.

https://social.msdn.microsoft.com/Forums/vstudio/en-US/home?forum=visualstudiogeneral%2Cvssetup&filter=alltypes&sort=lastpostdesc

or for subscription support I'd start the process here.

https://www.visualstudio.com/subscriptions/support/

Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows Server] Datacenter Management

Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.
- Edited by Dave PatrickMVP Thursday, May 4, 2017 2:57 AM
- Proposed as answer by Richard MuellerMVP Thursday, May 4, 2017 2:48 PM
- Marked as answer by Richard MuellerMVP Thursday, May 11, 2017 2:26 PM
Thursday, May 4, 2017 12:02 AM