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CRM Language Setting Based On System Locale? RRS feed

  • Question

  • Hello,

    We are using CRM as a sort of support case management system. The users are able to click a link that will allow them to create a new case record, so they receive a create new case form window. They do not have access to the CRM application beyond this. We have French-speaking users, who we would like to show the form with the case fields translated into French. The French language packs have been installed, custom translations have been imported into CRM, and everything is translated properly when changing the Language settings through the personal workspace settings. My question is: is there a way to have the user's system regional and locale settings determine the language they see in CRM? Obviously, we don't give users direct access to personalize their CRM settings, so that is not an option.

    Thanks.
    Monday, December 7, 2009 10:05 PM

Answers

  • Hi,

    Out of the box CRM doesn't have that capability.  If you would like to have to this feature, you might able to build a custom solution that detects the user's locale and then change it through the SDK.

    I recommend that you add this to your user provisioning process when the user first created in your organization.

    I hope this helps.
    Darren Liu | 刘嘉鸿 | MS CRM MVP | English Blog: http://msdynamicscrm-e.blogspot.com | Chinese Blog: http://liudarren.spaces.live.com
    Tuesday, December 8, 2009 2:51 AM
    Moderator

All replies

  • Hi,

    Out of the box CRM doesn't have that capability.  If you would like to have to this feature, you might able to build a custom solution that detects the user's locale and then change it through the SDK.

    I recommend that you add this to your user provisioning process when the user first created in your organization.

    I hope this helps.
    Darren Liu | 刘嘉鸿 | MS CRM MVP | English Blog: http://msdynamicscrm-e.blogspot.com | Chinese Blog: http://liudarren.spaces.live.com
    Tuesday, December 8, 2009 2:51 AM
    Moderator
  • Hi
    I have to wrote a custom application which change date format. All the information are in the user table but you have to access it via webservice.
    My Dynamics CRM Blog: http://bovoweb.blogspot.com
    Tuesday, December 8, 2009 11:34 AM
  • Thanks, Darren.

    I think I'm just going to make the titles bilingual instead.
    Tuesday, December 8, 2009 2:29 PM