Hi All,
what is plugin message when reactive case? I need some validation when reactive case.
or is there any way to give a privilege for specific role who can reactive case?
thanks.
Hello,
You need to register your plugin on the SetState message of the Incident entity. Use a pre-image to check the state (active) and validate your record.
Statuscode & Statecodes: http://mostlymscrm.blogspot.be/2012/06/entity-statecodes-and-statuscodes.html
Kind regards
Hi Juthest,
thanks for the link its very helpful