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what is plugin message when reactive case?

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Hi All,

what is plugin message when reactive case? I need some validation when reactive case.

or is there any way to give a privilege for specific role who can reactive case?

thanks.

Thursday, June 11, 2015 4:45 AM

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Hello,

You need to register your plugin on the SetState message of the Incident entity. Use a pre-image to check the state (active) and validate your record.

Statuscode & Statecodes: http://mostlymscrm.blogspot.be/2012/06/entity-statecodes-and-statuscodes.html

Kind regards
- Proposed as answer by Jithesh Karumampatty Kalam Thursday, June 11, 2015 8:21 AM
- Marked as answer by pntr Friday, June 12, 2015 6:34 AM
Thursday, June 11, 2015 7:04 AM

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Hello,

You need to register your plugin on the SetState message of the Incident entity. Use a pre-image to check the state (active) and validate your record.

Statuscode & Statecodes: http://mostlymscrm.blogspot.be/2012/06/entity-statecodes-and-statuscodes.html

Kind regards
- Proposed as answer by Jithesh Karumampatty Kalam Thursday, June 11, 2015 8:21 AM
- Marked as answer by pntr Friday, June 12, 2015 6:34 AM
Thursday, June 11, 2015 7:04 AM
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Hi Juthest,

thanks for the link its very helpful

Friday, June 12, 2015 6:35 AM