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Counterfeit Windows message validation issue RRS feed

  • Question

  • I just got a message popping up that my windows version is not genuine. I went to the microsoft website to run the validation tool, but I keep getting script errors that won't run the program. I have run the diagnostic tool and it has this information. Please help me resolve this. Thanks.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-*****-*****-V6V79
    Windows Product Key Hash: cl75HV0RMF2Uwq/SnUUwZUySp6E=
    Windows Product ID: 55041-051-0320934-86343
    Windows Product ID Type: 6
    Windows License Type: Volume MAK
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {3B3D323B-EC32-4774-8467-4CF477205769}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_ldr.161011-0600
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{3B3D323B-EC32-4774-8467-4CF477205769}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BBBBB</PKey><PID>55041-051-0320934-86343</PID><PIDType>6</PIDType><SID>S-1-5-21-2785473182-209205531-15465593</SID><SYSTEM><Manufacturer>Dell Inc.                </Manufacturer><Model>OptiPlex 745                 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.                </Manufacturer><Version>2.6.4 </Version><SMBIOSVersion major="2" minor="3"/><Date>20100301000000.000000+000</Date></BIOS><HWID>A0873907018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>B8K    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, VOLUME_MAK channel
    Activation ID: 9abf5984-9c16-46f2-ad1e-7fe15931a8dd
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 55041-00172-051-032093-03-1033-7601.0000-2812016
    Installation ID: 001162410364573435682025003175770653783625040782018612
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: V6V79
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 3
    Trusted time: 12/20/2016 9:57:49 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 12:20:2016 09:52
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NAAAAAEAAwABAAEAAAACAAAAAwABAAEAln18ltCWTmu2hi73SPOmzEI9ue0YZwvx+QKA1w==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC DELL   B8K    
      FACP DELL   B8K    
      HPET DELL   B8K    
      BOOT DELL   B8K    
      MCFG DELL   B8K    
      SSDT DELL st_ex
      ASF! DELL   B8K    
      SLIC DELL   B8K    

    Tuesday, December 20, 2016 4:04 PM

Answers

  • Your MGA report indicates you have a volume license version of Windows 7 Professional installed. Volume license versions are usually sold only to business enterprises and not to individuals. How was your copy of Windows 7 Professional obtained?

    Carey Frisch

    Wednesday, December 21, 2016 7:37 AM
    Moderator
  • Unfortunately, that Windows 7 license is counterfeit. Contact the seller and demand a 100% refund! BTW, the selling of Microsoft Windows 7 product keys apart from the Microsoft Certificate of Authenticity and a genuine Microsoft Windows hologram installation disc is illegal. Note: Only purchase Microsoft Windows from a proven, trustworthy, reliable source such as Newegg.

    Carey Frisch

    Friday, December 23, 2016 4:46 AM
    Moderator

All replies

  • Your MGA report indicates you have a volume license version of Windows 7 Professional installed. Volume license versions are usually sold only to business enterprises and not to individuals. How was your copy of Windows 7 Professional obtained?

    Carey Frisch

    Wednesday, December 21, 2016 7:37 AM
    Moderator
  • I bought a license online from www.windows7keyonsale.com

    Thursday, December 22, 2016 2:45 PM
  • Unfortunately, that Windows 7 license is counterfeit. Contact the seller and demand a 100% refund! BTW, the selling of Microsoft Windows 7 product keys apart from the Microsoft Certificate of Authenticity and a genuine Microsoft Windows hologram installation disc is illegal. Note: Only purchase Microsoft Windows from a proven, trustworthy, reliable source such as Newegg.

    Carey Frisch

    Friday, December 23, 2016 4:46 AM
    Moderator