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Streets and Trips 2013 stops working on Windows 10 RRS feed

  • Question

  • 5/26/2017

    Problem using Microsoft Streets & Trips 2013

    Windows 10 Pro x64
    - Installed Windows 10 1607 (anniversary update) 9/21/2016
    - created most recent trip plan .est file 4-7-2017
    - so anniversary update is not the problem
    - Installed Windows 10 1703 (creators update) 4/13/2017

    Now I get:
    Microsoft Streets & Trips 2013 has stopped working.

    This is the event log entry:

    Faulting application name: Streets.exe, version: 19.0.18.2600, time stamp: 0x4fea38ec
    Faulting module name: Mobb200.dll, version: 11.0.18.2600, time stamp: 0x4fea365f
    Exception code: 0xc0000005
    Fault offset: 0x00066813
    Faulting process id: 0x2d2c
    Faulting application start time: 0x01d2d64ae3333098
    Faulting application path: C:\Program Files (x86)\Microsoft Streets & Trips 2013\Streets.exe
    Faulting module path: C:\Program Files (x86)\Microsoft Streets & Trips 2013\Mobb200.dll
    Report Id: 2deb82b8-0bd1-447f-9d87-3804886859cc
    Faulting package full name: 
    Faulting package-relative application ID: 

    I have uninstalled and reinstalled the product -- no change/no fix

    I turned off Windows firewall and tried Streets & Trips - no change/no fix
    I turned off Malwarebytes anti-virus -- no change/no fix


    Judy

    Friday, May 26, 2017 6:23 PM

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