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Product Key is invalid RRS feed

  • Question

  • Here's the problem i encountered, laptop is from Gateway.com:

    Diagnostic Report (1.7.0039.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Detailed Status: 0xc004f012
    Cached / Grace status: (N/A, hr = 0x80004005) / (N/A, hr = 0x80004005)
    Windows Product Key: *****-*****-G6YTM-FBGQT-VG38F
    Windows Product Key Hash: hEoxYLyEDNIqbWzjb5BE1euB1Gw=
    Windows Product ID: 89583-OEM-7215841-03683
    Windows Product ID Type: 8
    CSVLK Server: N/A
    CSVLK PID: N/A
    Windows License Type: COA SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.000
    ID: {A4F1FF1F-2FAE-4258-9302-670440CB1C24}(3)
    Is Admin: Yes
    Commit / Reboot / BRT: (N/A, hr = 0x80004005) / 0x0 / (N/A, hr = 0x80004005)
    WGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000009
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2993-80070002_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3_E2AD56EA-324-8009_E2AD56EA-325-2ee2_16E0B333-80-80004005_B4D0AA8B-911-8000400

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{A4F1FF1F-2FAE-4258-9302-670440CB1C24}</UGUID><Version>1.7.0039.0</Version><OS>6.0.6000.2.00010300.0.0.000</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-VG38F</PKey><PID>89583-OEM-7215841-03683</PID><PIDType>8</PIDType><SID>S-1-5-21-1176233101-146562957-957444328</SID><SYSTEM><Manufacturer>Gateway                         </Manufacturer><Model>MT6821                          </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>77.09   </Version><SMBIOSVersion major="2" minor="4"/><Date>20061127000000.000000+000</Date></BIOS><HWID>17313507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>GATEWA</OEMID><OEMTableID>SYSTEM  </OEMTableID></OEM></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002E-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Ultimate 2007</Name><Ver>12</Ver><Val>B09E9498A3E8EBA</Val><Hash>apYdnF6ClnTQEJ8NX0QpSObdWhc=</Hash><Pid>81608-861-0923025-65949</Pid><PidType>8</PidType></Product></Products></Office></Software></GenuineResults> 

    Any thoughts?

    Saturday, July 7, 2007 7:55 AM

Answers

  •  

    Please try phone activating and speak with a customer service representative when you're given the option. You can get started with phone activation by typing "slui.exe 4" in the search field in the Start Menu and pressing Enter. 

    Thursday, July 26, 2007 5:13 PM

All replies

  •  

    Please try phone activating and speak with a customer service representative when you're given the option. You can get started with phone activation by typing "slui.exe 4" in the search field in the Start Menu and pressing Enter. 

    Thursday, July 26, 2007 5:13 PM
  •  Carl MSFT wrote:

     

    Please try phone activating and speak with a customer service representative when you're given the option. You can get started with phone activation by typing "slui.exe 4" in the search field in the Start Menu and pressing Enter. 

    Waar staat op de groene doos de code er staat in dat roze strookje 99994-591-372246    x12-8297

    daaronder staat 661-00092   BC703036

     

    DAT WAT IS HET GOEDE NUMMER NU,

    de sticker staat er duidelijk op en is orgineel

    het is een update op Window XP Prof MCE

    Thursday, July 26, 2007 7:08 PM