Windows XP license not valid RRS feed

  • Question

  • I bought a Dell desktop an year ago with Windows XP home pre-installed from Malaysia. I took it to India and it was working fine till yesterday. Now if I login it says the windows license is not valid but I can go into SAFE mode. What shall I do?


    Do I have to re-validate the windows or is there any other way to solve this. Can I get the validation code in India since I bought it in Malaysia

    Thursday, August 9, 2007 8:51 AM


  • Bala_62,

    Please follow these steps for assistance:

    Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.

    Step 2 is to look on the computer or with the materials you received with the computer or with your retail purchase of  Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    Thursday, August 9, 2007 3:51 PM