Windows not genuine message after installing Microsoft Security Essentials

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  Please open an Elevated Command Prompt window, and run the following command

  CSCRIPT SLMGR.VBS /DLV

  post the results.

  You may get a popup as well - please copy the content to your response..

    Here are some instructions to make life easier :)

  1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt. 

  2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once. 

  3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.     

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
  No - I do not work for Microsoft, or any of its contractors.

  Wednesday, January 16, 2013 11:27 AM

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  Thanks for replying.

  Microsoft Windows [Version 6.0.6002]
  Copyright (c) 2006 Microsoft Corporation.  All rights reserved.
  
  C:\Users\Shawn>CSCRIPT SLMGR.VBS /DLV
  Microsoft (R) Windows Script Host Version 5.7
  Copyright (C) Microsoft Corporation. All rights reserved.
  
  Input Error: Can not find script file "C:\Users\Shawn\SLMGR.VBS".
  
  C:\Users\Shawn>

  Wednesday, January 16, 2013 6:47 PM
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  That was run from a normal command prompt - please read my instructions again.

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
  No - I do not work for Microsoft, or any of its contractors.

  Wednesday, January 16, 2013 7:12 PM

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  Microsoft Windows [Version 6.0.6002]
  Copyright (c) 2006 Microsoft Corporation.  All rights reserved.
  
  C:\Windows\system32>CSCRIPT SLMGR.VBS /DLV
  Microsoft (R) Windows Script Host Version 5.7
  Copyright (C) Microsoft Corporation. All rights reserved.
  
  Software licensing service version: 6.0.6002.18005
  
  
  C:\Windows\system32>

  Wednesday, January 16, 2013 7:44 PM
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  Very odd  - this almost certainly means that there is registry corruption.

  Please download and save  the CheckSUR tool from http://support.microsoft.com/kb/947821

  (you'll need to look in the details for Method 2)

   

  Run it - The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient.

  The result is logged in the C:\Windows\Logs\CBS\CheckSUR.log file  - and an archive …\checksur.persist.log file

   

  Then zip the CheckSUR.log and upload it to your SkyDrive Public folder so I can take a look - post a link in your reply.

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
  No - I do not work for Microsoft, or any of its contractors.

  Wednesday, January 16, 2013 9:41 PM

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  https://skydrive.live.com/redir?resid=814484F02D594F10!165&authkey=!ABrq28knSXtp4q4

  Thursday, January 17, 2013 12:04 AM
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  That didn't find anything - but it took an hour not to do it :)

  Please run a full CHKDSK and SFC scan....

   

  Click on Start > All Programs > Accessories

  Right-click on the Command Prompt entry

  Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

   

  At the Command prompt, type

   

  CHKDSK C: /R

   

  and hit the Enter key.

  You will be told that the drive is locked,

  and the CHKDSK will run at he next boot - hit the Y key, press Enter, and then reboot.

   

  The CHKDSK will take a few hours depending on the size of the drive, so be patient!

   

  After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) -

  then run the SFC.

   

  SFC -System File Checker - Instructions

  Click on Start > All Programs > Accessories

  Right-click on the Command Prompt entry

  Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

   

  At the Command prompt, type

   

  SFC /SCANNOW

   

  and hit the Enter key

   

  Wait for the scan to finish - make a note of any error messages - and then reboot.

   

   

  Copy the CBS.log file created (C:\Windows\Logs\CBS\CBS.log) to your desktop (you can't manipulate it directly) and then compress the copy and upload it to your SkyDrive Public folder (http://skydrive.live.com ) and post a link to it so that I can take a look.

   

  Post a new MGADiag report with details of any error messages encountered.

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
  No - I do not work for Microsoft, or any of its contractors.

  Thursday, January 17, 2013 12:07 AM

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  https://skydrive.live.com/redir?resid=814484F02D594F10!166&authkey=!AEFsEVOwhaerSXA

  This may be unrelated but I have a windows update that won't install, it is: Security Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008 R2 for x64 (KB2656351)

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  Validation Status: Invalid License
  Validation Code: 50
  Cached Online Validation Code: 0x0
  Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
  Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
  Windows Product ID: 89583-OEM-7332157-00061
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.0.6002.2.00010300.2.0.003
  ID: {6BD4AFBF-B139-48EA-9967-9512F5D3CC7B}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: Registered, 1.9.42.0
  Signed By: Microsoft
  Product Name: Windows Vista (TM) Home Premium
  Architecture: 0x00000009
  Build lab: 6002.vistasp2_gdr.120824-0336
  TTS Error: 
  Validation Diagnostic: 
  Resolution Status: N/A
  
  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  
  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
  
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002
  
  OGA Data-->
  Office Status: 100 Genuine
  Microsoft Office Home and Student 2007 - 100 Genuine
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Users\Shawn\AppData\Local\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  File Scan Data-->
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{6BD4AFBF-B139-48EA-9967-9512F5D3CC7B}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89583-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-653728923-4259441344-2528741296</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv6700 Notebook PC    </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.52     </Version><SMBIOSVersion major="2" minor="4"/><Date>20080324000000.000000+000</Date></BIOS><HWID>E0333507018400FA</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>3F51F7198FC3714</Val><Hash>7uNMfnR708py+OoVzQ3sHkvFm/Q=</Hash><Pid>81602-906-5975101-68776</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  
  
  Spsys.log Content: 0x80070002
  
  Licensing Data-->
  Software licensing service version: 6.0.6002.18005
  
  Windows Activation Technologies-->
  N/A
  
  HWID Data-->
  HWID Hash Current: PgAAAAEABgABAAEAAQABAAAABQABAAEA6GEaq9QAPF7WdXB6kiQso0aDFvSo+/L0VCa34HY76s6sVpLkKoU=
  
  OEM Activation 1.0 Data-->
  N/A
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20000
  OEMID and OEMTableID Consistent: yes
  BIOS Information: 
    ACPI Table Name OEMID Value OEMTableID Value
    APIC HP     30D2    
    FACP HP     30CC    
    HPET HP     30D2    
    BOOT HP     30D2    
    MCFG HP     30D2    
    TMOR HP     30CC    
    SLIC HPQOEM SLIC-MPC
    SSDT HP     30D2    
    SSDT HP     30D2    
    SSDT HP     30D2    
    SSDT HP     30D2    
  
  

  
  

  • Edited by Shawneboy101 Thursday, January 17, 2013 4:19 AM

  Thursday, January 17, 2013 4:18 AM
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  I'm seeing this error a lot in logs related to WGA at the moment....

  	Line 5523: 2013-01-16 22:54:58, Info                  CSI    000003b4 [SR] Beginning Verify and Repair transaction
  	Line 5526: 2013-01-16 22:54:58, Info                  CSI    000003b6 [SR] Repairing corrupted file [ml:58{29},l:56{28}]"\??\C:\Windows\system32\wbem"\[l:42{21}]"Wdf01000Uninstall.mof" from store
  	Line 5529: 2013-01-16 22:54:58, Info                  CSI    000003b8 [SR] Repairing corrupted file [ml:58{29},l:56{28}]"\??\C:\Windows\system32\wbem"\[l:24{12}]"Wdf01000.mof" from store

  It appears related to the Windows Driver Foundation update.

  I have no idea how relevant it actually is to the problems you're seeing.

  Please try recreating the Licensing Store.

  Recreate the Licensing Store with the correct data.

   

  1) Open an Internet Browser window.

  2) Type: %windir%\system32 into the browser address bar.

  3) Find the file CMD.exe

  4) Right-Click on CMD.exe and select 'Run as Administrator'

  5) Type: net stop slsvc (it may ask you if you are sure, select yes)

  6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing

  7) Type: rename tokens.dat tokens.bar

  8) Type: cd %windir%\system32

  9) Type: net start slsvc

  10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)

  11) Restart your computer twice. 

   

  You may be asked to enter your COA Key and/or Activate. – if asked for the Key, use the one on your COA sticker on the machine’s case (you may need to activate by telephone).  

   

  Once complete, run another MGADiag report and post back with the results.     

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
  No - I do not work for Microsoft, or any of its contractors.

  • Marked as answer by Shawneboy101 Thursday, January 17, 2013 10:56 PM

  Thursday, January 17, 2013 8:14 AM

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  I can't read the COA sticker as it is all blurred out from wear and tear, should I still go forward in these steps?

  Thursday, January 17, 2013 4:10 PM
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  You may as well - you can't be any worse off :(

  You may have to cancel out if it brings up the Key entry demand.

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
  No - I do not work for Microsoft, or any of its contractors.

  Thursday, January 17, 2013 6:26 PM

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  Wasn't able to activate due to not having code...

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  Validation Status: Invalid License
  Validation Code: 50
  Cached Online Validation Code: 0xc004c4a8
  Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
  Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
  Windows Product ID: 89583-OEM-7332157-00061
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.0.6002.2.00010300.2.0.003
  ID: {6BD4AFBF-B139-48EA-9967-9512F5D3CC7B}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: Registered, 1.9.42.0
  Signed By: Microsoft
  Product Name: Windows Vista (TM) Home Premium
  Architecture: 0x00000009
  Build lab: 6002.vistasp2_gdr.120824-0336
  TTS Error: 
  Validation Diagnostic: 
  Resolution Status: N/A
  
  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  
  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
  
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002
  
  OGA Data-->
  Office Status: 100 Genuine
  Microsoft Office Home and Student 2007 - 100 Genuine
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Users\Shawn\AppData\Local\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  File Scan Data-->
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{6BD4AFBF-B139-48EA-9967-9512F5D3CC7B}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89583-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-653728923-4259441344-2528741296</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv6700 Notebook PC    </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.52     </Version><SMBIOSVersion major="2" minor="4"/><Date>20080324000000.000000+000</Date></BIOS><HWID>E0333507018400FA</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>3F51F7198FC3714</Val><Hash>7uNMfnR708py+OoVzQ3sHkvFm/Q=</Hash><Pid>81602-906-5975101-68776</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  
  
  Spsys.log Content: 0x80070002
  
  Licensing Data-->
  Software licensing service version: 6.0.6002.18005
  
  Windows Activation Technologies-->
  N/A
  
  HWID Data-->
  HWID Hash Current: PgAAAAEABgABAAEAAQABAAAABQABAAEA6GEaq9QAPF7WdXB6kiQso0aDFvSo+/L0VCa34HY76s6sVpLkKoU=
  
  OEM Activation 1.0 Data-->
  N/A
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20000
  OEMID and OEMTableID Consistent: yes
  BIOS Information: 
    ACPI Table Name OEMID Value OEMTableID Value
    APIC HP     30D2    
    FACP HP     30CC    
    HPET HP     30D2    
    BOOT HP     30D2    
    MCFG HP     30D2    
    TMOR HP     30CC    
    SLIC HPQOEM SLIC-MPC
    SSDT HP     30D2    
    SSDT HP     30D2    
    SSDT HP     30D2    
    SSDT HP     30D2    
  
  

  Thursday, January 17, 2013 7:10 PM
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  I used Belarc Adivisor to find my activation key, then verified windows in my browser and everything seems to be working fine now. 

  Thanks for your help!

  Thursday, January 17, 2013 10:55 PM
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  Please post a new MGADiag report so we can confirm your results.

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
  No - I do not work for Microsoft, or any of its contractors.

  Friday, January 18, 2013 10:37 AM

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  What were your earlier Anti-Virus installations? (ALL of them please!) - residues left by AV's can interfere significantly later, and we'll need to run the manufacturer's removal tools.

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
  No - I do not work for Microsoft, or any of its contractors.

  Friday, January 18, 2013 10:40 AM

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  I previously had AVG as an antivirus, then I switched to Microsoft Security Essentials which I am using now.

  I think I used Windows Live OneCare a while back. I don't remember having any other Anti-Virus programs. 

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  Validation Status: Genuine
  Validation Code: 0
  Cached Online Validation Code: 0x0
  Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
  Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
  Windows Product ID: 89583-OEM-7332157-00061
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.0.6002.2.00010300.2.0.003
  ID: {6BD4AFBF-B139-48EA-9967-9512F5D3CC7B}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: Registered, 1.9.42.0
  Signed By: Microsoft
  Product Name: Windows Vista (TM) Home Premium
  Architecture: 0x00000009
  Build lab: 6002.vistasp2_gdr.120824-0336
  TTS Error: 
  Validation Diagnostic: 
  Resolution Status: N/A
  
  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  
  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
  
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002
  
  OGA Data-->
  Office Status: 100 Genuine
  Microsoft Office Home and Student 2007 - 100 Genuine
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Users\Shawn\AppData\Local\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  File Scan Data-->
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{6BD4AFBF-B139-48EA-9967-9512F5D3CC7B}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89583-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-653728923-4259441344-2528741296</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv6700 Notebook PC    </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.52     </Version><SMBIOSVersion major="2" minor="4"/><Date>20080324000000.000000+000</Date></BIOS><HWID>E0333507018400FA</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>3F51F7198FC3714</Val><Hash>7uNMfnR708py+OoVzQ3sHkvFm/Q=</Hash><Pid>81602-906-5975101-68776</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  
  
  Spsys.log Content: 0x80070002
  
  Licensing Data-->
  Software licensing service version: 6.0.6002.18005
  Name: Windows(TM) Vista, HomePremium edition
  Description: Windows Operating System - Vista, OEM_SLP channel
  Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 89583-00146-321-500061-02-4105-6002.0000-0172013
  Installation ID: 020362090810314505658565213263937056075705608755865880
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
  Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
  Partial Product Key: WQD8Q
  License Status: Initial grace period
  Time remaining: 20340 minute(s) (14 day(s))
  
  Windows Activation Technologies-->
  N/A
  
  HWID Data-->
  HWID Hash Current: PgAAAAEABgABAAEAAQABAAAABQABAAEA6GEaq9QAPF7WdXB6kiQso0aDFvSo+/L0VCa34HY76s6sVpLkKoU=
  
  OEM Activation 1.0 Data-->
  N/A
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20000
  OEMID and OEMTableID Consistent: yes
  BIOS Information: 
    ACPI Table Name OEMID Value OEMTableID Value
    APIC HP     30D2    
    FACP HP     30CC    
    HPET HP     30D2    
    BOOT HP     30D2    
    MCFG HP     30D2    
    TMOR HP     30CC    
    SLIC HPQOEM SLIC-MPC
    SSDT HP     30D2    
    SSDT HP     30D2    
    SSDT HP     30D2    
    SSDT HP     30D2    
  
  

  Friday, January 18, 2013 6:48 PM
• 

  

  1

  Sign in to vote

  Most HP's of that era came with either Norton or McAfee pre-installed - possibly it will be a good idea to run the removal tools for all of them... (One-Care doesn't need one that I know of)

  Start with the latest....

  Download the AVG
  Remover from here

  http://www.avg.com/us-en/utilities

  Follow the
  instructions for running it, and then reboot the machine (whether it asks for
  it or not, and whether the program rebooted already or not).

  
  

  Download the McAfee removal tool from:

   

  http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

   

  Click Save, and save the file to a folder on your computer.

  Navigate to the folder where you saved the file.

  right-click on MCPR.exe and select 'Run as Administrator'  to run the removal tool.

   

  when complete, reboot.

  Download the Norton Removal Tool from here https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?lg=english&ct=united+states&docid=20080710133834EN&product=home&version=1&pvid=f-home

   

  Close all other programs, then run the tool. When it's complete, reboot the machine  whether it asks for it or not.

   

  After the reboot, open an Elevated Command Prompt, and run the following command

   

  NETSH WINSOCK RESET

   

  You'll be advised to reboot - do so.

  ...and hopefully everything will (still) work properly :)

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
  No - I do not work for Microsoft, or any of its contractors.

  Friday, January 18, 2013 7:21 PM

  Moderator
• 

  

  0

  Sign in to vote

  I am now getting a pop-up that is saying "The Windows Vista Home Premium product key you typed is invalid for activation".

  I clicked on "Type a different product key", then used a Windows Product key finder exe. that I found online.

  I am then shown that there was a "Windows Activation Error" and the Error Code 0C004F063. The description of the Error says "The Software Licensing Service reported that the computer BIOS is missing a required license."

  Hope you can help. 

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  Validation Status: Invalid License
  Validation Code: 50
  Cached Online Validation Code: 0x0
  Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
  Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
  Windows Product ID: 89583-OEM-7332157-00061
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.0.6002.2.00010300.2.0.003
  ID: {6BD4AFBF-B139-48EA-9967-9512F5D3CC7B}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: Registered, 1.9.42.0
  Signed By: Microsoft
  Product Name: Windows Vista (TM) Home Premium
  Architecture: 0x00000009
  Build lab: 6002.vistasp2_gdr.120824-0336
  TTS Error: 
  Validation Diagnostic: 
  Resolution Status: N/A
  
  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  
  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
  
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002
  
  OGA Data-->
  Office Status: 100 Genuine
  Microsoft Office Home and Student 2007 - 100 Genuine
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Users\Shawn\AppData\Local\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  File Scan Data-->
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{6BD4AFBF-B139-48EA-9967-9512F5D3CC7B}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89583-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-653728923-4259441344-2528741296</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv6700 Notebook PC    </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.52     </Version><SMBIOSVersion major="2" minor="4"/><Date>20080324000000.000000+000</Date></BIOS><HWID>E0333507018400FA</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>3F51F7198FC3714</Val><Hash>7uNMfnR708py+OoVzQ3sHkvFm/Q=</Hash><Pid>81602-906-5975101-68776</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  
  
  Spsys.log Content: 0x80070002
  
  Licensing Data-->
  Software licensing service version: 6.0.6002.18005
  Name: Windows(TM) Vista, HomePremium edition
  Description: Windows Operating System - Vista, OEM_SLP channel
  Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 89583-00146-321-500061-02-4105-6002.0000-0352013
  Installation ID: 020362090810314505658565213263937056075705608755865880
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
  Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
  Partial Product Key: WQD8Q
  License Status: Notification
  Notification Reason: 0xC004F063.
  
  Windows Activation Technologies-->
  N/A
  
  HWID Data-->
  HWID Hash Current: PgAAAAEABgABAAEAAQABAAAABQABAAEA6GEaq9QAPF7WdXB6kiQso0aDFvSo+/L0VCa34HY76s6sVpLkKoU=
  
  OEM Activation 1.0 Data-->
  N/A
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20000
  OEMID and OEMTableID Consistent: yes
  BIOS Information: 
    ACPI Table Name OEMID Value OEMTableID Value
    APIC HP     30D2    
    FACP HP     30CC    
    HPET HP     30D2    
    BOOT HP     30D2    
    MCFG HP     30D2    
    TMOR HP     30CC    
    SLIC HPQOEM SLIC-MPC
    SSDT HP     30D2    
    SSDT HP     30D2    
    SSDT HP     30D2    
    SSDT HP     30D2    
  
  

  Monday, February 4, 2013 8:43 PM
• 

  

  0

  Sign in to vote

  At least it's now giving a meaningful error code :)

  Unfortunately, the code is not a good one for you, being that it tells us that the OS is missing the required licenses to activate using the BIOS SLIC table.

  This means that your only option to get the system legally activated is going to be using the manufacturer's Recovery media to reinstall the system (unless you find you can read the COA sticker).

  Using the media will wipe the drive. :(

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
  No - I do not work for Microsoft, or any of its contractors.

  Monday, February 4, 2013 9:17 PM

  Moderator