I purchased Windows 7 Home Premium 64-bit when it first came out. (Pre-ordered from Newegg). The installation went fine, everything was going completely smoothly until this happened. Recently I bought a new external backup hard drive because
I needed more space. I tried a few times to run a from-scratch backup on it and for some reason it kept having errors, something about a shadow copy, but that's for another thread. The bigger problem was that whenever I tried rebooting with the
drive plugged in, the computer would just freeze. Usually at the BIOS splash screen. So I would unplug it and restart and stuff worked fine. Of course, I frequently forgot to unplug it before reboots, so this has happened a few times.
The last time it happened, I did the unplug/reboot and for some reason everything in Windows was running extremely slowly. So I rebooted again (with the drive unplugged) and everything was fine... except iTunes had lost all of its playlists and other
library information, and when I tried to sync my iPod it claimed it was already synced with another computer. That's when I started to worry. The next time I rebooted I had another very sluggish session, and I did a few more reboots attempting
Startup Repair and stuff like that, with nothing particularly helping.
That long story brings me to where I am now, which is that Windows is telling me it's not genuine. I followed all of the steps that are automatically given and they haven't worked. I'm figuring this has something to do with unplugging the external
drive and somehow screwing up the boot sector or something. Also, I should mention that I went into Services when I was trying to figure out the backup issue, and I enabled some backup-related services that were disabled. I definitely don't think
I went around disabling anything else, but I thought that might be important. Unfortunately, my last System Restore is from the end of October, so I really want to avoid using that if possible. (I must have turned it off because of my issues with backup
disk space; lesson learned, resolve this kind of stuff quickly instead of letting it sit around.)
Anyway, here's my MGADiag report:
Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Validation Code: 0x0
Windows Product Key: *****-*****-D8PW7-MTPPK-XJ8Q6
Windows Product Key Hash: ZSN+JPoM01w4U9C80sgK97yO+Eo=
Windows Product ID: 00359-112-1885992-85465
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {9C98DEB1-BC90-406B-BAC3-E0633AFDC2A9}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7600.win7_gdr.100618-1621
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Aaron\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{9C98DEB1-BC90-406B-BAC3-E0633AFDC2A9}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-XJ8Q6</PKey><PID>00359-112-1885992-85465</PID><PIDType>5</PIDType><SID>S-1-5-21-92119263-1763717382-259050010</SID><SYSTEM><Manufacturer>MICRO-STAR
INTERNATIONAL CO.,LTD</Manufacturer><Model>MS-7360</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V1.10</Version><SMBIOSVersion major="2" minor="5"/><Date>20081111000000.000000+000</Date></BIOS><HWID>13BB0600010000FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern
Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
C:\Windows\system32\slmgr.vbs(1333, 5) (null): The data is invalid.
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: PASS
Event Time Stamp: 12:22:2010 19:24
WAT Activex: Registered
WAT Admin Service: Registered
HWID Data-->
N/A, hr = 0x8007000d
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value
OEMTableID Value
APIC 111108
APIC0906
FACP 111108
FACP0906
MCFG 111108
OEMMCFG
OEMB 111108
OEMB0906
GSCI 111108
GMCHSCI
