locked
System File Mismatch Error I Need Help Please RRS feed

  • Question

  • When I Did A Diagonistic This Is What It Said

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004d401
    Windows Product Key: *****-*****-XY9X3-JDXYP-6CJ97
    Windows Product Key Hash: xFQJU8srKsovk6p1Lk1yW93in4E=
    Windows Product ID: 89583-OEM-7332157-00211
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {544C093D-3A02-4F30-A23A-AB15EB705A53}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000009
    Build lab: 6001.vistasp1_gdr.101014-0432
    TTS Error: M:20110325172151926-
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{544C093D-3A02-4F30-A23A-AB15EB705A53}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-6CJ97</PKey><PID>89583-OEM-7332157-00211</PID><PIDType>2</PIDType><SID>S-1-5-21-3944624108-869266059-3334841701</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire 5810T</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>V1.15</Version><SMBIOSVersion major="2" minor="6"/><Date>20090527000000.000000+000</Date></BIOS><HWID>5C320500018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: U1BMRwEAAAAAAQAACAAAADAcAAAAAAAAYWECAAAAAABTVenNS+vLARhy9171jCizkdIEkQaJZ67eGGe1uKi36DFz7P3CU+TC/6FTSpE78OyvxPqeTK5JICd7IPmIgITKmLNv1wD2WLazmCEz3O7ciDgAELtqyqpIqaOcEd48HYsOntqnEBPIUIqaMVS50xsGhTiu2v3HTjLlzsauw1rN6YPtvvhlgmsO7TtXiHJbmqvzuSde4tUlmcGxBpop0WwiuBXa5HXuzs1OU5kpI4Km83cHZMn5BmY2HdKPD8tNYkwP34K9Ekif+jOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAw=

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1634, 5) (null): 0xC004D401

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: MAAAAAAAAQABAAIAAQABAAAAAwABAAEA6GEatnh4/vPoSirO8vTmiTLpnt+sVla4

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   ACER    ACER   
      FACP   ACRSYS  ACRPRDCT
      HPET   ACER    ACER   
      BOOT   ACER    ACER   
      MCFG   ACER    ACER   
      DMAR           
      ASF!   ACER    ACER   
      SLIC   ACRSYS  ACRPRDCT
      SSDT   ACER    ACER   
      SSDT   ACER    ACER   
      SSDT   ACER    ACER   
      SSDT   ACER    ACER   

     

    Saturday, March 26, 2011 2:44 AM

Answers

  • ON STEP 11 AFTER I RESTARTED MY COMPUTER TWICE

    WHEN I LOG ON MY PC A RED SCREEN COMES UP AND A ERROR MESSAGE THAT SAYS: CODE: 0XC004F055 DESCRIPTION: THE SOFTWARE LICENSING SERVICE REPORTED THAT THE BASE SKU IS NOT AVAILABLE.

    AND I CANT BOOT TO SAFE MODE.


    Shay

    I suspect that the best way to fix this would be a repair install using a Retail Vista Home Premium disk with SP1 or SP2. 
    DO NOT attempt it with either a manufacturer's recovery disk, or an OEM disk, as both will wipe the drive clean before installing.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Wednesday, March 30, 2011 6:47 PM
    Tuesday, March 29, 2011 11:39 PM
    Moderator

All replies

  • When I Did A Diagonistic This Is What It Said

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004d401
    Windows Product Key: *****-*****-XY9X3-JDXYP-6CJ97
    Windows Product Key Hash: xFQJU8srKsovk6p1Lk1yW93in4E=
    Windows Product ID: 89583-OEM-7332157-00211
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.003

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1634, 5) (null): 0xC004D401

     

    Your Licensing Store is corrupted....
     
    Please try the below steps to recreate the Store files.  This may resolve the issue.
     
    1) Open an Internet Browser window.
    2) Type: %windir%\system32 into the browser address bar.
    3) Find the file CMD.exe
    4) Right-Click on CMD.exe and select 'Run as Administrator'
    5) Type: net stop slsvc  (it may ask you if you are sure, select yes)
    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    7) Type: rename tokens.dat tokens.bar
    8) Type: cd %windir%\system32
    9) Type: net start slsvc
    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
    11) Restart your computer twice.
    12) You may be required to enter the Product Key and/or Activate.
     
     
    Once complete, please post back with a new MGADiag report
     


     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, March 26, 2011 6:43 AM
    Moderator
  • WELL I DID ALL THOSE STEPS CORRECTLY N NOW I AM LOCKED OUT MY COMPUTER COMPLETELY N NOW I HAVE TO BUY A RECOVERY DISK TO FIX THE PROBLEM!.....


    Shay
    Monday, March 28, 2011 10:34 PM
  • WELL I DID ALL THOSE STEPS CORRECTLY N NOW I AM LOCKED OUT MY COMPUTER COMPLETELY N NOW I HAVE TO BUY A RECOVERY DISK TO FIX THE PROBLEM!.....


    Shay

    Locked out?
    At what point in the boot process?
    What do you see on-screen?
    Can you boot to Safe Mode?
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, March 29, 2011 5:57 AM
    Moderator
  • ON STEP 11 AFTER I RESTARTED MY COMPUTER TWICE

    WHEN I LOG ON MY PC A RED SCREEN COMES UP AND A ERROR MESSAGE THAT SAYS: CODE: 0XC004F055 DESCRIPTION: THE SOFTWARE LICENSING SERVICE REPORTED THAT THE BASE SKU IS NOT AVAILABLE.

    AND I CANT BOOT TO SAFE MODE.


    Shay
    Tuesday, March 29, 2011 9:55 PM
  • ON STEP 11 AFTER I RESTARTED MY COMPUTER TWICE

    WHEN I LOG ON MY PC A RED SCREEN COMES UP AND A ERROR MESSAGE THAT SAYS: CODE: 0XC004F055 DESCRIPTION: THE SOFTWARE LICENSING SERVICE REPORTED THAT THE BASE SKU IS NOT AVAILABLE.

    AND I CANT BOOT TO SAFE MODE.


    Shay

    I suspect that the best way to fix this would be a repair install using a Retail Vista Home Premium disk with SP1 or SP2. 
    DO NOT attempt it with either a manufacturer's recovery disk, or an OEM disk, as both will wipe the drive clean before installing.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Wednesday, March 30, 2011 6:47 PM
    Tuesday, March 29, 2011 11:39 PM
    Moderator
  • YES THATS WHAT MY PC COMPANY TOLD ME, THAT IF I BUY THEIRS EVERYTHING ON MY DRIVE WILL BE GONE AND ADVISED ME TO TAKE MY PC TO A PROFESSIONAL TO SAVE THE THINGS ON MY DRIVE. IM STILL DECIDING ON WHAT TO DO. SO HOW MUCH WILL THE RETAIL VISTA HOME PREMIUM DISK COST ME? AND WHAT IS THE DIFFRENCE BETWEEN SP1 AND SP2?


    Shay
    Wednesday, March 30, 2011 2:23 AM
  • YES THATS WHAT MY PC COMPANY TOLD ME, THAT IF I BUY THEIRS EVERYTHING ON MY DRIVE WILL BE GONE AND ADVISED ME TO TAKE MY PC TO A PROFESSIONAL TO SAVE THE THINGS ON MY DRIVE. IM STILL DECIDING ON WHAT TO DO. SO HOW MUCH WILL THE RETAIL VISTA HOME PREMIUM DISK COST ME? AND WHAT IS THE DIFFRENCE BETWEEN SP1 AND SP2?


    Shay

    See if you can find a friend with the appropriate disk - this is the best and cheapest way to get hold of one. You can then make a copy for your own use.
    SP2 includes later patches for Vista than does SP1.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, March 31, 2011 4:41 AM
    Moderator
  • OK THANKS FOR ALL YOUR HELP NOEL.
    Shay
    Friday, April 1, 2011 12:43 AM