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Cannot validate windows xp sp3 RRS feed

  • Question

  • Hello,

    As I noticed that we had a trojan in one computer, we restored a Norton Ghost based security copy. After restart we get an error about windows validation. I downloaded and run MGADiag with:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Geographically blocked PID
    Validation Code: 13
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-D33KB-4HDHK-WCPDM
    Windows Product Key Hash: V2LXpcWUu9PyuJNuE0kJycwyy+w=
    Windows Product ID: 76487-640-0791641-23425
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {0D7CBD85-2777-4034-A890-1A8F3D009EDD}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: 13
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{0D7CBD85-2777-4034-A890-1A8F3D009EDD}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WCPDM</PKey><PID>76487-640-0791641-23425</PID><PIDType>1</PIDType><SID>S-1-5-21-1614895754-839522115-1801674531</SID><SYSTEM><Manufacturer>Compaq</Manufacturer><Model>Evo D310</Model></SYSTEM><BIOS><Manufacturer>Compaq</Manufacturer><Version>686O2 v3.18</Version><SMBIOSVersion major="2" minor="3"/><Date>20030528000000.000000+000</Date></BIOS><HWID>A94935E701842052</HWID><UserLCID>0C0A</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Romance Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 674A:Compaq Computer Corporation|10EA9:Compaq Computer Corporation|1FFEA:Compaq Computer Corporation|1FFEA:Hewlett-Packard Company
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

    Could anybody help me?

    Thanks in advance.

    Saturday, November 20, 2010 10:56 PM

Answers

  • Hello,

    I discovered what happened. Each year Microsoft changes our contract id and (I never mind) its associated product volume keys. As we were using the oldest one, it finally expired. I changed computer license keys with a script succesfully.

    Thanks a lot.

    • Marked as answer by Darin Smith MS Tuesday, November 23, 2010 7:50 PM
    Tuesday, November 23, 2010 5:18 PM

All replies

  • Hello Jesus Poveda,

    Here is a snippet of your mgadiag report:

    Windows Validation Data-->
    Validation Status: Geographically blocked PID
    Validation Code: 13
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-D33KB-4HDHK-WCPDM
    Windows Product Key Hash: V2LXpcWUu9PyuJNuE0kJycwyy+w=
    Windows Product ID: 76487-640-0791641-23425
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {0D7CBD85-2777-4034-A890-1A8F3D009EDD}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    This Compaq Evo computer has a nongenuine Volume Licensing installation of XP Pro installed.  "Geographically blocked" means that the organization that is the rightful user of this product key has agreed to let Microsoft block the use of the product key in countries/regions of the world where the organization does not have a significant presence.

    If you are a consumer or small business user, and you purchased the software package that installed this copy of Windows, you are probably the victim of software piracy and/or counterfeiting. Please post back and let us know about the circumstances of the purchase.

    If you are a member of larger business, educational or governmental organization, report the problem to the organization's IT Support Staff for futher assistance and resolution.

    Sunday, November 21, 2010 2:34 PM
  • Hello Dan,

    I'm system administrator of Fundacion Esade, site in Barcelona, Spain. The computer is placed in Barcelona, Spain, and of course the Volume Licensing installation is for Fundacion Esade and it's right. I have over 200 computers working right.

    Could you help me?, if not, coud you send me a telephon number, an email or a web page to resolve this issue?. I've been searching in Microsoft web site for a while unsuccesfully.

    Thanks in advance,

    Best Regards.

    Sunday, November 21, 2010 3:56 PM
  • Hello Jesus Poveda,

    If your organization holds a current and valid Volume Licensing Agreement with Microsoft either directly or sold thru a Microsoft Partner, then it's likely the computer somehow acquired a nongenuine installation of Windows somewhere along the line.

    You can backup any user data and reinstall from your company image, or do a clean installation of XP Pro from your genuine Microsoft hologrammed Volume Licensing installation discs.

    Or if you are absolutely, positively convinced that the installation is clean (from a malicious software perspective) and just want to change the product key from the current nongenuine VLK to your organization's current and valid VLK, just follow the instructions in this MS KB article:  http://support.microsoft.com/kb/328874

    Post back to let us know how you did :-)

    Monday, November 22, 2010 1:45 AM
  • Hello Dan,

    Bad news, some computers (10 more or less) are displaying same error. Computers that pass wga validation display the error after cloning base image. Curiosly this bevahior only happens in english OS computers, not (yet?) with spanish ones.

    I changed the license with other one succesfully, so as an emergency tip I'm distributing a vbs script to do it.

    I'll back with more news...

    Thanks a lot.

    Monday, November 22, 2010 12:19 PM
  • Hello,

    I discovered what happened. Each year Microsoft changes our contract id and (I never mind) its associated product volume keys. As we were using the oldest one, it finally expired. I changed computer license keys with a script succesfully.

    Thanks a lot.

    • Marked as answer by Darin Smith MS Tuesday, November 23, 2010 7:50 PM
    Tuesday, November 23, 2010 5:18 PM