link to specific entry in entity

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  Hi, Rico.
  
  You can develop a custom workflow which will create this url and it will accessible in your email body. Check this url .
  

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  Truth is opened the prepared mind My blog - http://a33ik.blogspot.com

  • Marked as answer by Donna EdwardsMVP Friday, July 10, 2009 7:50 PM

  Thursday, June 25, 2009 2:16 PM

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  Hi Rico,

  
  

  You need to email the (edit case)URL + the case ID in your email. Please see example below

  http://Server/Organization/cs/cases/edit.aspx?id={665A00C2-3106-DE11-83DE-0003FFE51F61}#

  
  

  Now within workflows you do not get access to the entity GUID. But you can access any custom attributes.

  
  

  One possible solution might be to some add the case GUID to a custom attrib. (Does not need to be on the form. Will need to be populated for all existing cases.).

  
  

  Merge the case GUID to the URL in your workflow.

  
  

  You could also create a custom workflow that sends out the email.

  
  

  Hassan.

  
  

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  Hassan Hussain | http://hassanhussain.wordpress.com/

  • Proposed as answer by Hassan Hussain Thursday, June 25, 2009 2:19 PM

  Thursday, June 25, 2009 2:19 PM
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  Hi All,

  
  

  Why we need two workflows for this solution...\

  
  

  I think only one enough for this...

  
  

  And need to add the below code to get the guid of the record to custom attribute.

  
  

  crmForm.all.ticketnumber.DataValue = crmForm.ObjectId;

  
  

  so only we need a workflow to send mail and now we can use the GUID

  
  

  
  

  Friday, June 26, 2009 7:46 AM
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  Hi.
  
  ObjectId - is inaccessible property on stage of record creation. So you will not have possibility to send a message when record is created.
  
  There are a lot of scenarios where you will have a troubles with url creation without plugin/custom workflow.
  

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  Truth is opened the prepared mind My blog - http://a33ik.blogspot.com

  • Marked as answer by Donna EdwardsMVP Friday, July 10, 2009 7:50 PM

  Friday, June 26, 2009 7:49 AM

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  Thanks Andriy

  
  

  This solution is working fine....

  
  

  
  

  Thanks 

  Kannan B

  
  

  Friday, June 26, 2009 11:15 AM