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Transfer MS Office 2007 (Home & Student) to a New Computer or Reformatted Computer RRS feed

  • Question

  • To: someone from Microsoft

    Hi,

    1) I have a Microsoft Office Home and Student 2007 (Service Desk Edition) and I have it installed on my PC running Windows Vista.  I am planning to get Windows 7 and do a custom install (i.e. reformat).  After I do this, when I reinstall Office, will it think that I am installing it on a new computer and require me to re-activate?  I want to retain my licenses to install it on 2 other PCs, since it allows a total of 3 PCs.

    2) What if I replace my existing PC with a new PC and I wish to TRANSFER the license over?  If I install MS Office 2007 on the new PC, Microsoft will think that I have already installed it on 2 PCs and that I can only install it on one more PC.  I want to transfer the activation over, rather than do a whole new activation and use up another one of my 3 PC licenses.

    I hope one of the Microsoft moderators can answer this question.

    Thanks

    Thursday, October 8, 2009 5:47 AM

Answers

  • Hello questioner_xcvf,

      I am not a licensing expert, but if your End User Licensing Agreement (EULA) allows you to install on 3 PCs, then at any given time, you can have that Offices installed on any 3 computers (regardless of how many Installs/Activations you've done, of that Office, in the past)

      Example: Lets say you install and activated that Office on 3 PCs (If the EULA allows it, of course). This puts your total allowed Office installs at 3 of 3.  You then upgrade one of the PCs from Vista to Windows 7.  If you did a clean install, the copy of Office was removed/deleted by the act of clean installing.  This brings your total number of Office installs down to 2 of 3.  Therefore you can reinstall office on the Win 7 PC which would then bring you up to 3 of 3 again.

    Lets say that one of these PCs is old and you decide to get a new one.  You uninstall Office (or destroy the Hard Drive containing the Office install) from that old PC.  Your total of allowed installs is now at 2 of 3.  After a while, you buy a new computer and install (and activate) that Office on it. You are now back to 3 of 3 allowed Office installs.


      Basically you just need to keep a running count of how many PCs you have Office installed on, if the number of installs exceeds what is allowed in the EULA, you need to uninstall enough Offices to meet the limit.

    Note: Each time you install, you will need to Activate the Office
     
    Note: After a number of Activations, Office may require you to Activate by Phone (instead of over the internet) it's an easy process. Just call up the number provided, the Activation Rep may ask a few questions to confirm you are using the Office within the terms of the EULA.  Once that is done, he/she will then assist you in the Activation of your Office. shouldn't take more then 5 minutes in all.

    Hope that answered your questions,
    Darin MS

    Friday, October 9, 2009 5:22 PM

All replies

  • Hello questioner_xcvf,

    On the computer that you plan to upgrade to W7, please follow these instructions:
    In order to recieve the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click the "Continue" button, click the "Copy" button, then paste the report into your post.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Thursday, October 8, 2009 3:12 PM
  • Hi,

    My questions were intended to be general and not specific to any one computer.  However, I ran the diagnostic tool and the result is pasted below.

    Thanks,


    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {2B7A16D7-E6BF-4921-9A3D-30C7226A26DB}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.lh_sp2rtm.090410-1830
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6001.18000

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{2B7A16D7-E6BF-4921-9A3D-30C7226A26DB}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-1195934249-870352799-3637980534</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>GL308AA-ABA m8109n</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version> 5.10</Version><SMBIOSVersion major="2" minor="4"/><Date>20070623000000.000000+000</Date></BIOS><HWID>2B303507018400F6</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>25ADA31A47712</Val><Hash>yksaEwyJGrnktWVaACTlPFBEf8I=</Hash><Pid>81602-905-4233556-68988</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-321-500061-02-4105-6000.0000-2412007
    Installation ID: 229814301420756276739461666816346565061433011430556792
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: WQD8Q
    License Status: Licensed

    HWID Data-->
    HWID Hash Current: NgAAAAIAAwABAAEAAgABAAAAAgABAAEAeqhuGvW51DCEJ6KnkgCEST6Hje/y9E6VfoqsVibp

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HPQOEM  SLIC-CPC
      FACP   HPQOEM  SLIC-CPC
      HPET   HPQOEM  SLIC-CPC
      MCFG   HPQOEM  SLIC-CPC
      SLIC   HPQOEM  SLIC-CPC
      SSDT   HPQOEM  SLIC-CPC

     

    Friday, October 9, 2009 6:47 AM
  • Hello questioner_xcvf,

    I needed the info in the mgadiag report to determine the licensing type of the Office 2007 H&S that you have.

    The report says you have a retail license, and as noted the Software Licensing Terms for Office 2007 H&S retail license allow installation on up to three computers in a household when used for noncommerical purposes.

    Microsoft's activation server "logic" assumes that any installation of a retail license suprecedes previous installations of that retail license.  Combined with the "benefit of the doubt" slack programmed into the activation logic, you will be able to install Win7 on the computer, then do a fresh installation of Office 2007 H&S, without affecting your licensing situation.  Of course as with any fresh installation of Office or Windows, you will have to activate the product, but that will not affect the licensing "count" because there's plenty of slack programmed in.

    The same principle applies were you to get an entirely new computer and install Office 2007 H&S on it.

    Of course, pushing the envelope and doing too many installations of that same Office 2007 H&S license over a short period of time will be noticed by the activation servers, and at that time you get an error message during the activation attempt that goes something like this, "You have activated this product too many times."  If you run into that, and you are still in compliance with the Software Licesning Terms (SLT) regarding a max of three activated installations, then you work around that error message by doing a Telephonic Activation and possibly speaking with a live Activation Operator on the phone.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Friday, October 9, 2009 4:55 PM
  • Hello questioner_xcvf,

      I am not a licensing expert, but if your End User Licensing Agreement (EULA) allows you to install on 3 PCs, then at any given time, you can have that Offices installed on any 3 computers (regardless of how many Installs/Activations you've done, of that Office, in the past)

      Example: Lets say you install and activated that Office on 3 PCs (If the EULA allows it, of course). This puts your total allowed Office installs at 3 of 3.  You then upgrade one of the PCs from Vista to Windows 7.  If you did a clean install, the copy of Office was removed/deleted by the act of clean installing.  This brings your total number of Office installs down to 2 of 3.  Therefore you can reinstall office on the Win 7 PC which would then bring you up to 3 of 3 again.

    Lets say that one of these PCs is old and you decide to get a new one.  You uninstall Office (or destroy the Hard Drive containing the Office install) from that old PC.  Your total of allowed installs is now at 2 of 3.  After a while, you buy a new computer and install (and activate) that Office on it. You are now back to 3 of 3 allowed Office installs.


      Basically you just need to keep a running count of how many PCs you have Office installed on, if the number of installs exceeds what is allowed in the EULA, you need to uninstall enough Offices to meet the limit.

    Note: Each time you install, you will need to Activate the Office
     
    Note: After a number of Activations, Office may require you to Activate by Phone (instead of over the internet) it's an easy process. Just call up the number provided, the Activation Rep may ask a few questions to confirm you are using the Office within the terms of the EULA.  Once that is done, he/she will then assist you in the Activation of your Office. shouldn't take more then 5 minutes in all.

    Hope that answered your questions,
    Darin MS

    Friday, October 9, 2009 5:22 PM